9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 661-670 out of 2962
MB
Matthew B
11/18/21
"Call Centers Dream!!"
What do you like best about Talkdesk? The most helpful thing is that it records calls without giving out my personal phone number. What do you dislike about Talkdesk?
JM
Joseph M
11/18/21
"Talkdesk is consistently reliable."
What do you like best about Talkdesk? I like that I don't have to be involved for it to work properly on a consistent basis. What do you dislike about Talkdesk?
DM
Daniel M
11/18/21
"A Sales Teams Best Friend"
What do you like best about Talkdesk? I really enjoy the UI and the overall accessibility of Talkdesk. We are able to load this up to all of our agent's laptops, cell phones, or desktops, enabling them to place all of their sales calls throughout the day without compromising their personal cell phones. We can even plug in their cell numbers into the back end, enabling our reps to receive calls on their mobile phone, wherever they may be at the time. You can customize the settings to only ...
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MB
Matthew B
11/18/21
"Call Centers Dream!!"
What do you like best about Talkdesk? The most helpful thing is that it records calls without giving out my personal phone number. What do you dislike about Talkdesk?
DM
Daniel M
11/18/21
"A Sales Teams Best Friend"
What do you like best about Talkdesk? I really enjoy the UI and the overall accessibility of Talkdesk. We are able to load this up to all of our agent's laptops, cell phones, or desktops, enabling them to place all of their sales calls throughout the day without compromising their personal cell phones. We can even plug in their cell numbers into the back end, enabling our reps to receive calls on their mobile phone, wherever they may be at the time. You can customize the settings to only ...
Read more
CD
Chuck D
11/18/21
"More of an Administrators Perspective"
What do you like best about Talkdesk? Ease of use and integration with Salesforce. What do you dislike about Talkdesk?
AU
Anonymous User
11/18/21
"Love it"
What do you like best about Talkdesk? I like that it records the conversations. This feature is so convenient!!! I suffer from anxiety, so I have a horrible memory. I couldn't do my job without it!!!
AU
Anonymous User
11/18/21
"talkdesk hello"
What do you like best about Talkdesk? the ease on communication i have with the customers and with the people i manage What do you dislike about Talkdesk?
JM
Jessica M
11/18/21
"Talk Desk - Helpful and Easy to Use"
What do you like best about Talkdesk? I really like that we can give our clients a dedicated line to call into where we dont have to give up our personal cell phone numbers. I also like how easy it is so trasnfer calls between agents if I answer someone else's client .
AU
Anonymous User
11/16/21
"Talk Desk"
What do you like best about Talkdesk? It makes excellent phone calls. Good connection What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].