9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 581-590 out of 2962
SS
Shani S
02/21/22
"Talk Desk is fast and efficient."
What do you like best about Talkdesk? Omnichannel and the phone system is very helpful. What do you dislike about Talkdesk?
AU
Anonymous User
02/20/22
"awesome for monitoring"
What do you like best about Talkdesk? Call recordings, can review your call and improve on the best practices What do you dislike about Talkdesk?
AU
Anonymous User
02/20/22
"awesome for monitoring"
What do you like best about Talkdesk? Call recordings, can review your call and improve on the best practices What do you dislike about Talkdesk?
AU
Anonymous User
02/19/22
"Working well with Talkdesk"
What do you like best about Talkdesk? The reporting and live monitoring of talkdesk, also call bar is easy to use and update statuses. So I use call bar talkdesk and Live reporting.
AU
Anonymous User
02/19/22
"Talkdesk Just Eat review"
What do you like best about Talkdesk? Very easy system to navigate. Pre-built reports are also very useful. Dashboards can be personalized for your own view and own data preferences rather than having a pre-built dashboard with info you may not necessarily need. When viewing agents real time there is an option to click into the agents name to then gain dashboards for agent performance this is very useful rather than having to run reports for each agent
AU
Anonymous User
02/19/22
"Working well with Talkdesk"
What do you like best about Talkdesk? The reporting and live monitoring of talkdesk, also call bar is easy to use and update statuses. So I use call bar talkdesk and Live reporting.
MD
Martin D
02/19/22
"Decent"
What do you like best about Talkdesk? Historic reporting is pretty good, with many pre-built reports able to show me what i need, or failing that the custom reports are quite east to use and build too
RM
Rafael M
02/18/22
"Dynamic and freedom"
What do you like best about Talkdesk? Topics: - Great, helpful, reliable and quick customer service and support
AU
Anonymous User
02/18/22
"Easy to use platform with limited functions."
What do you like best about Talkdesk? I think the layout of Talkdesk is easy to use and navigate. The voicemail transcripts are super helpful, and it saves time when figuring out a customer issue.
AU
Anonymous User
02/18/22
"Easy to use platform with limited functions."
What do you like best about Talkdesk? I think the layout of Talkdesk is easy to use and navigate. The voicemail transcripts are super helpful, and it saves time when figuring out a customer issue.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].