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9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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Starts from $85 / user / month when monthly

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TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

Spotsaas Editor’s POV

Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more

TalkDesk pros and cons

  • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

  • User-friendly interface with easy access and customization in reporting.

  • Quick and responsive technical support.

  • Effective monitoring of team performance and call metrics.

  • Newcomers may find the rich features overwhelming without proper guidance.

  • Limited advanced functionality due to a restricted selection in the Marketplace.

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Showing 301-310 out of 2962

TN

Tyler N

09/08/22

5 out of 5

"TalkDesk For The Win"

What do you like best about Talkdesk? The thing I like most about the TalkDesk platform is how easy it is to just pick up and use. What do you dislike about Talkdesk?

PA

Pradip A

09/07/22

5 out of 5

"Talk Desk FB and Review"

What do you like best about Talkdesk? It is user-friendly software. All the calls get recorded and give access to all the recordings easily. What do you dislike about Talkdesk?

AS

Akshada S

09/07/22

5 out of 5

"TD FB"

What do you like best about Talkdesk? It has been beneficial in terms of providing a transparent network. It gives us the recordings of all the calls made. What do you dislike about Talkdesk?

AU

Anonymous User

09/06/22

5 out of 5

"Talk Desk Feedback"

What do you like best about Talkdesk? It gives us an option to record all the calls and generate accurate reports on timely basis. What do you dislike about Talkdesk?

GN

Gaurav N

09/06/22

5 out of 5

"A Great software for International Calling"

What do you like best about Talkdesk? A simple and easy-to-use software with great user interface. What do you dislike about Talkdesk?

AU

Anonymous User

09/02/22

5 out of 5

"Talk Desk!"

What do you like best about Talkdesk? Talk desk has helped us to save the cost. It has enabled us to generate accurately and timely based reports. What do you dislike about Talkdesk?

IK

Isra K

08/31/22

2.5 out of 5

"TD Review"

What do you like best about Talkdesk? Functions- Talkdesk has good functionality like Keyboard shortcuts Country code- Good option to select the country just beside the number to place, which becomes easier to set up the country code.

IK

Isra K

08/31/22

2.5 out of 5

"TD Review"

What do you like best about Talkdesk? Functions- Talkdesk has good functionality like Keyboard shortcuts Country code- Good option to select the country just beside the number to place, which becomes easier to set up the country code.

SJ

sunil j

08/30/22

4 out of 5

"td REVIEW"

What do you like best about Talkdesk? GENERATE THE ACCURATE REPORT AND MAKE INTERNATIONAL CALLS EASY What do you dislike about Talkdesk?

SJ

sunil j

08/30/22

4 out of 5

"td REVIEW"

What do you like best about Talkdesk? GENERATE THE ACCURATE REPORT AND MAKE INTERNATIONAL CALLS EASY What do you dislike about Talkdesk?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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