9.8
SpotScore
TalkDesk Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
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Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 311-320 out of 2962
SG
Stephany G
08/26/22
"i would totally recommend all my friends and family to work with talkdesk"
What do you like best about Talkdesk? i like that i can hear the customer very good throught TD What do you dislike about Talkdesk?
AU
Anonymous User
08/24/22
"Great Scalable Tool at an Affordable Price"
What do you like best about Talkdesk? We have the Elevate license package with custom reporting added on and get so many features for much lower than our previous provider. We get tools to improve performance, monitor call volume live, provide an easy knowledge base to our team, and have full control over altering our system at any time without engaging support.
JO
Jose O
08/24/22
"Optimal for telemarketing"
What do you like best about Talkdesk? TD is very easy to use, you can find all the dashboards in one section, listen to the recordings, evaluate interactions and send emails to consumers, all in one place.
SK
Siva K
08/23/22
"Splendid Experience"
What do you like best about Talkdesk? Agent reports and activity reports, and there are many other reports What do you dislike about Talkdesk?
FS
Fernando S
08/23/22
"Flexible solution for customer service"
What do you like best about Talkdesk? IVR Flow design tool - Salesforce integration -
AU
Anonymous User
08/23/22
"I like the user friendliness of Talk desk and the adaptability that it has for every kind of busines"
What do you like best about Talkdesk? I like that it's user friendly and that it can be customized to fit the business needs. I also Like the adaptability of the product itself and the ease of access
AU
Anonymous User
08/23/22
"I like the user friendliness of Talk desk and the adaptability that it has for every kind of busines"
What do you like best about Talkdesk? I like that it's user friendly and that it can be customized to fit the business needs. I also Like the adaptability of the product itself and the ease of access
FS
Fernando S
08/23/22
"Flexible solution for customer service"
What do you like best about Talkdesk? IVR Flow design tool - Salesforce integration -
PD
Patrick D
08/23/22
"ITS QUICK AND EASY"
What do you like best about Talkdesk? THE FORMAT OF THE APPLICATION, IT IS VERY FAST AND EFFEICENT... ITS IS USED EVERY DAY BY ME AND MY CO-WORKERS IT IS VERY EASY TO USE, COMPARED TO LANDLINES IT IS NO COMPETITION!
AU
Anonymous User
08/23/22
"Its great!"
What do you like best about Talkdesk? It's easy to use and has great reports. Use then daily What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].