9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2941-2950 out of 2962
TT
Tyler T
08/12/16
"Great Digital Call Center Solution"
What do you like best about Talkdesk? We love the fact that it uses Google Chrome instead of additional installs. It stays in the browser which makes accessing it from multiple locations simple and intuitive.
AU
Anonymous User
08/06/16
"Great potential. Never got a chance to gain more hands on"
What do you like best about Talkdesk? The ease, integration to current system and free support. Great comms and interface was perfect. What do you dislike about Talkdesk?
TP
Torey P
07/23/16
"Simple and powerful tool"
What do you like best about Talkdesk? This tool is very simple to set up including integration with Zendesk, our ticketing tool. Talkdesk makes it easy to retrieve data. Customer service has been quick to resolve issues.
TP
Taylor P
07/22/16
"Talkdesk is a life saver!"
What do you like best about Talkdesk? It's very organized and easy for multiple people to see what is happening in our call center - we needed a dashboard that could help us do everything we needed and Talkdesk is just that! I also find it very simple to create new users!
AU
Anonymous User
07/20/16
"Solved my call center problems"
What do you like best about Talkdesk? Talkdesk solved my team's issues with being able to reliably work from home and get call center calls. We were using a traditional phone provider previously that did not allow us to do this.
AU
Anonymous User
07/13/16
"Talkdesk Review"
What do you like best about Talkdesk? Ease of communicating with customers and team members. What do you dislike about Talkdesk?
AA
Alexander A
07/13/16
"Very good phone quality"
What do you like best about Talkdesk? I really like the phone quality. When I go back and listen to my recorded phone conversations, the quality is crisp. It doesn't sound like I'm using an Internet phone service.
JS
Jillian S
06/27/16
"Internet Phone"
What do you like best about Talkdesk? I love not having a phone on my desk. I like that everything is digital - especially the voicemail which is easy to forward to another co-worker
HS
Hillary S
06/10/16
"TalkDesk A+"
What do you like best about Talkdesk? For those of you who are unfamiliar with TalkDesk, you can use the product to connect with your customers in real time and increase customer satisfaction and loyalty. If you've ever used any sort of outsourcing for customer interactions, you'll know that it can be pricy and ineffective, but with Talkdesk, you will enjoy all the benefits of enterprise call center software, without all the complexity.
AD
Adam D
05/06/16
"Powerful Tool, Works Sometimes"
What do you like best about Talkdesk? The recording features, and Integrations were very helpful. It's connections to help scout and Salesforce help SOOOO much promise. Never had dropped calls, and the CRM type features are great.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].