9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2891-2900 out of 2962
AU
Anonymous User
09/27/18
"I would highly recommend Talkdesk"
What do you like best about Talkdesk? I enjoy that Talkdesk is very user friendly! What do you dislike about Talkdesk?
AU
Anonymous User
09/27/18
"A Partner"
What do you like best about Talkdesk? The solution is very flexible and allows are support teams to work from anywhere. Integrates with Salesforce and allows us to make performance visible to the company.
AU
Anonymous User
09/27/18
"Works great overall"
What do you like best about Talkdesk? I like how easy it is to customize the system to fit our business' needs. What do you dislike about Talkdesk?
AU
Anonymous User
09/27/18
"Awesome Call Center Solution"
What do you like best about Talkdesk? ease of use, reporting, admin, set up and quick implementation What do you dislike about Talkdesk?
AU
Anonymous User
09/27/18
"Exceptional product!"
What do you like best about Talkdesk? The ease of use with Talkdesk! It works well and syncs great with Zendesk which is super imperative for a customer support rep!
AU
Anonymous User
09/27/18
"Exceptional product!"
What do you like best about Talkdesk? The ease of use with Talkdesk! It works well and syncs great with Zendesk which is super imperative for a customer support rep!
AU
Anonymous User
09/27/18
"Awesome Call Center Solution"
What do you like best about Talkdesk? ease of use, reporting, admin, set up and quick implementation What do you dislike about Talkdesk?
AM
Alexandra M
09/27/18
"Great product! "
What do you like best about Talkdesk? Easy to use and integrate with CRM systems What do you dislike about Talkdesk?
C
Claudia
09/07/18
The search is over
PROS: The system provides us with very impressive tools and functionalities including live call monitoring, phone IVR, integrations for Zendesk, a fantastic reporting dashboard, and personal voicemails and extensions. The best part is that we can contact Talkdesk to discuss ideas that will enhance our workflow and efficiency and then they would configure the settings so we can implement the changes we want.
C
Claudia
09/07/18
The search is over
PROS: The system provides us with very impressive tools and functionalities including live call monitoring, phone IVR, integrations for Zendesk, a fantastic reporting dashboard, and personal voicemails and extensions. The best part is that we can contact Talkdesk to discuss ideas that will enhance our workflow and efficiency and then they would configure the settings so we can implement the changes we want.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].