9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 2881-2890 out of 2962
R
Rudy
11/28/18
Talkdesk is the TalkBEST
I've worked with a lot of start ups and one thing is constant, Talkdesk. It's UI and data measuring capabilities are easy to use for any beginner and I like that. The different settings available for different structures makes it easy for companies with different tier levels and I really love how it's pretty much out of my way when I don't need it and pops up when I do, I never miss a call! I've contacted their customer service team about 3 times in my lifetime and they've been very helpful ...
Read more
S
Serena
11/28/18
Really quick response (less than10…
Really quick response (less than10 minutes) and was able to tell me exactly what was going on with my order.
L
Lisa
11/28/18
The experience with Talkdeck is great
The experience with Talkdeck is great! I use it on a daily basis and it’s really rare that I find any difficulties while using it. Nice job!
J
Joshua
11/28/18
Better than Good; GREAT!
Great application, But the application has a bit of a lag when trying to pick calls up. Eg you have to click 3-4 times before it answers the incoming call. It has a lot of bugs calls drops, agents stop receiving calls but on available. Overall it's a great application, I love the monitoring feature and its very user-friendly interface.
AU
Anonymous User
11/19/18
"Calling Customers Made Easy"
What do you like best about Talkdesk? I like the ability to make international calls with ease, and record those calls for review later. I can improve my sales revenue simply by refining my technique.
AU
Anonymous User
11/19/18
"Calling Customers Made Easy"
What do you like best about Talkdesk? I like the ability to make international calls with ease, and record those calls for review later. I can improve my sales revenue simply by refining my technique.
AU
Anonymous User
09/27/18
"solid tool in a tough space"
What do you like best about Talkdesk? flexible pricing and continuous innovation What do you dislike about Talkdesk?
AU
Anonymous User
09/27/18
"solid tool in a tough space"
What do you like best about Talkdesk? flexible pricing and continuous innovation What do you dislike about Talkdesk?
AU
Anonymous User
09/27/18
"A Partner"
What do you like best about Talkdesk? The solution is very flexible and allows are support teams to work from anywhere. Integrates with Salesforce and allows us to make performance visible to the company.
WT
Will T
09/27/18
"Talkdesk Review"
What do you like best about Talkdesk? It is very easy to use and allows you to integrate with zendesk What do you dislike about Talkdesk?
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].