9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 2901-2910 out of 2962
JH
Joann H
05/08/18
"I love talkdesk very helpful"
What do you like best about Talkdesk? tracking my stats is great i love it very helpful What do you dislike about Talkdesk?
AU
Anonymous User
05/04/18
"Worst Experience"
What do you like best about Talkdesk? There's nothing I really like about this company. What do you dislike about Talkdesk?
AU
Anonymous User
05/03/18
"Intake Rep"
What do you like best about Talkdesk? I really like all the features it provides. What do you dislike about Talkdesk?
AU
Anonymous User
05/03/18
"Works well enough"
What do you like best about Talkdesk? It's great that I can see which agents are online/available. Our team is small and doing many things, not just support. So, because of that it isn't a home run for us. This tool is - reasonably so- probably intended for larger call centers where all they do all day is take inbound calls.
JS
Jennifer S
05/03/18
"TalkDesk is easy!"
What do you like best about Talkdesk? Super easy to use and I love the TD extension which gives me flexibility. What do you dislike about Talkdesk?
TM
Travis M
05/03/18
"Great Phone System for Small-Medium Departments"
What do you like best about Talkdesk? I most appreciate the ease of administration and roll out. We are able to easily add/remove numbers, agents, IVR options, etc as required based on operational needs. The provided reports also allow us to analyze our performance quite well. TalkDesk support has been very responsive and helpful.
AU
Anonymous User
05/03/18
"first time user, easy platform"
What do you like best about Talkdesk? Its very simple to use and information is easy to find after a call is over What do you dislike about Talkdesk?
AU
Anonymous User
05/03/18
"Very dependable phone platform"
What do you like best about Talkdesk? It's very easy to use and the up-time is very good. What do you dislike about Talkdesk?
AU
Anonymous User
05/03/18
"Easy to use and they are growing with us."
What do you like best about Talkdesk? It's simplicity lets us get off the ground quickly. What do you dislike about Talkdesk?
AU
Anonymous User
05/03/18
"Talk-The-Talk"
What do you like best about Talkdesk? I like how easy the reporting is, as well as how felxible the program is with our offshore memebers. What do you dislike about Talkdesk?
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].