9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2871-2880 out of 2962
TD
Tom Darling (David Phillips Group)
11/28/18
Great Modern Cloud Telephony System
We have been using TalkDesk for over 18 months now. Great modern Cloud Telephony platform which has allowed us to improve our customer experience and analysis of our contact centre. Support desk has also improved in last 6 months. Integration with ZenDesk is very detailed and improves our agent productivity. Like to see the release of Mobile App and some of the announced developments such as the visual IVR creator to come into the system in next 3 months. Keep up the good work.
S
Steven
11/28/18
Talk desk is a great resource for any…
Talk desk is a great resource for any company. It is easy to use and functional.
D
Dan
11/28/18
TalkDesk is Outstanding
TalkDesk has been outstanding for our business. As an eCommerce company with 24/7 telephone support, it is critical for us to have dependable phone service/connection, and TalkDesk has delivered this for us day in and day out. TalkDesk is very user friendly and easy to navigate. It has played a large part in helping us improve our quality assurance efforts also. I would recommend it to any online business.
M
Matt
11/28/18
The best VOIP for SaaS companies.
I have experience with a number of VOIP companies but none of them comes close to Talkdesk. Talkdesk dominates with its integrations (Salesfroce, Zendesk and other CRMs) and flexibility which is critical for running a modern business in which all the tech needs to be integrated. Our customer facing teams enjoy the intuitive UI and the visibility into live reporting and statuses. The Talkdesk team continuously releases new features to make the VOIP experience even more seamless for their ...
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Adam
11/28/18
Excellent service and product
We've used Talkdesk at the two organizations I've run for two reasons: 1) their onboarding guidance and continuing support are stellar and 2) the VOIP platform is reliable, easy to integrate into our other tools, and quick to learn.
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Rachel
11/28/18
Talkdesk is a wonderful tool!
Talkdesk is a wonderful tool! It is really helpful for a huge customer base and it is very clean-looking. It has assisted the company I work for in giving the highest quality customer service possible.
SS
Sarah S
11/28/18
I love the talksesk platfor
I love the talksesk platform. It is beer user friendly. Very time efficient isn’t he way data is gathered, organized and presented through the application. Customer service is amazing and help is easy to come by when you need it. I appreciate the updates being done and look forward to more great things!
MC
Michael Coster
11/28/18
Talkdesk is a partner
Talkdesk is really more than a service provider, they are a partner. They are always seeking feedback on the product from their customers and giving us the opportunity to help shape the future. They have made great strides in enhancing the product and have so much more coming in the future.
L
Laura
11/28/18
How talkdesk has helped our business
For us Talkdesk has been great for keeping in contact with our clients and our partners. It really has become an integral part of our company
J
Julius
11/28/18
Best Tool for Managing Online Calls!
The best tool to manage your calls online. Highly recommended for startups.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].