9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2841-2850 out of 2962
J
Jonny
11/28/18
TalkDesk is a convenient program
TalkDesk is a convenient program. Used by all my coworkers. Excellent quality and easy access.
JM
Julian Mantilla
11/28/18
Talkdesk is an amazing platform
Talkdesk is an amazing platform, easy to use, very reliable and with a lot of features that allow us to have a great control of the operation. I really recommend Talkdesk.
Y
Ylsa
11/28/18
A Good working tool
A Good working tool
YS
Yesenia Salazar
11/28/18
Talkdesk is very dependable web based…
Talkdesk is very dependable web based voice system.
A
Andrew
11/28/18
Talkdesk is a good tool
Talkdesk is a good tool. I have used it for several months to call customers and prospects. We've integrated it to Infusionsoft, which is very helpful. The new widget, however, was not well tested upon release and it crashed several times--so much so that I had our IT manager remove the widget. We are back to using the web version, which works great.
M
Michael
11/28/18
I've found the the product and the…
I've found the the product and the support team to be great. We redeveloped our entire workflow and added additional lines to better support our customers. The TalkDesk team was very helpful in helping us complete the work on schedule. There have been more outages than I would expect recently.
A
Andrew
11/28/18
Talkdesk Simplifies
I use Talkdesk to make approximately 40 outbound calls and to take about 10 inbound calls per day. It is a far cry from the clunky, user-unfriendly call center platform I implemented at my previous company. Talkdesk simplifies everything with an easy to understand dashboard. Monitoring calls in real time is easy. The reporting tab displays accurate information, and I have the ability to export the data. I wish I had more freedom to manipulate the filters within the Talkdesk website (before ...
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G
Garry
11/28/18
Works Well
Widely used in our org, although there are some hiccups at times, TD recovers quickly. Issues are communicated and resolved
A
Arden
11/28/18
I like how simple and easy the product…
I like how simple and easy the product is both in the callbar and the web portal. its great to be able to work anywhere and take care of things with customer pretty quickly anywhere.
D
Drew
11/28/18
Talkdesk is a very nice software it…
Talkdesk is a very nice software it helps us integrate all the reports and check the performance of every agent. Keep up the good work and thanks for asking consistent feedback on your software!! Cheers! :)
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].