9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2831-2840 out of 2962
D
Danny
11/28/18
I would recommend the use of Talkdesk…
I would recommend the use of Talkdesk to any company due to its simplicity. No need for a separate phone line which can cut costs down for your business. I like the features and add-ons it offers as well. Thank you!
V
Vladimir
11/28/18
User-friendly and easy to work with
User-friendly and easy to work with, allowing real-time monitoring plus a variety of reports.
N
Nicolas
11/28/18
Pretty good.
You are the BOMB.com
SK
Sidra Khan
11/28/18
Easy to use and navigate!
Easy to use and navigate!
D
DWright
11/28/18
TalkDesk is an amazing asset to our team!!
We've been using TalkDesk for about a year now. It's been fantastic!!Our customer service team is small and the phones would be routed to our personal cell phones. It was tough! TalkDesk has enabled our team to share and track calls, listen to past conversations for training purposes, set up a complex routing system, and listen to voicemails as a team. Plus so much more!! It's been a fantastic experience and we love the IVRs we have been able to create! Thanks, TalkDesk!!
S
Sheri
11/28/18
Great service
If there was ever a crash, we were assisted immediately.We are over 80 employees- I would highly recommend Talkdesk for small or larger companies; it works great.
F
Felippe
11/28/18
The information provided was excellent…
The information provided was excellent and well organized.
J
JoAnn
11/28/18
talk desk is awesome
talk desk is awesome ! great tool
L
Leigh
11/28/18
Talkdesk Champion!
I inherited Talkdesk when I took over our Support team a couple years ago and have had no issues with the software at all. It works well and has all of the features I need so it has never been necessary for me to consider any other systems. We also recently got our sales team set up with a line which streamlines our process and makes transfers simple. I like that the program is highly customizable, from greeting to business hours and everything in between. The reports are also very robust.
S
Sonni
11/28/18
Talkdesk Review
Talkdesk is an easy way to go about our business in a way that we can keep track of our calls we make throughout the day. When I first started making calls it didn't take long at all for me to catch on due to the system being simple to assess. I love the monitoring feature! It helps me when someone from my team is handling a tough guest situation.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].