9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2821-2830 out of 2962
A
Alyssa
11/28/18
Talkdesk for phone support!
Talkdesk helped us jumpstart our phone support solution and all of our customer care team absolutely loves it. With the Zendesk integration we were able to set up ticket pop which they love so anytime someone calls, a ticket is logged and they can put their end resolution and notes in the ticket. The implementation pretty fast since we didn't have a very complicated set up, but in the future we are hoping to set up new IVRs based on support plans customers purchase. Recording greetings was ...
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A
Alyssa
11/28/18
Talkdesk for phone support!
Talkdesk helped us jumpstart our phone support solution and all of our customer care team absolutely loves it. With the Zendesk integration we were able to set up ticket pop which they love so anytime someone calls, a ticket is logged and they can put their end resolution and notes in the ticket. The implementation pretty fast since we didn't have a very complicated set up, but in the future we are hoping to set up new IVRs based on support plans customers purchase. Recording greetings was ...
Read more
FL
Francisco Lisboa
11/28/18
Service Satisfaction
Service Satisfaction I must say that I am very satisfied with the service, call quality and platform of Talkdesk. The support given is super fast and professional. The quality of phonecalls is very good! Finally the platform is the most user friendly that you can have.
L
Lissette
11/28/18
I use Talkdesk on a daily basis at work…
I use Talkdesk on a daily basis at work to connect with leads. Always super easy and straightforward! Great tools like voicemail drop and I love that it’s integrated with Salesforce!
M
Mitchell
11/28/18
Great experience using Taldesk
Great experience using Taldesk. The uptime and it being so accessible have made it all the better.
Z
Zeke
11/28/18
Absolutely love Talkdesk
Absolutely love Talkdesk. Its been an amazing addition to our workflow and our Care Team loves it.
R
Renas
11/28/18
Easy to understand
Easy to understand. No complaints!
T
Timothy
11/28/18
Talkdesk is great!
Talkdesk is great!
S
Stacey
11/28/18
Talkdesk
My company and I have been using Talkdesk for over a year now and we could not be happier. The clarity and the options alone are amazing. We were able to take a professionally recorded message and add it to the system with ease. You will be satisfied with Talkdesk.
SP
Spencer Petty
11/28/18
Great experience
My company has been using Talkdesk now for several months and the whole experience has been great. During the implementation process we had an issue arise that required we speed up the implantation timeline. Talkdesk pivoted quickly and helped us get the implementation done quickly.Any time we have a question or an issue arises we reach out and Talkdesk is very quick to respond and resolve our questions.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].