9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2781-2790 out of 2962
JA
Johnny A
12/03/18
"TalkDesk is Excellent"
What do you like best about Talkdesk? I like it's convenient platform and simple use to contact residents. What do you dislike about Talkdesk?
WR
William R
12/03/18
"TalkDesk Solution"
What do you like best about Talkdesk? API based system allows for easy integration with other programs. Additionally, their product road map and new call routing is very promising!
SS
Steven S
12/03/18
"A great resource for any company that makes calls"
What do you like best about Talkdesk? I love the auto voice mail feature that Talkdesk provides. This makes making calls to multiple people that much easier. What do you dislike about Talkdesk?
RR
Ross R
12/03/18
"Great for managing external calls"
What do you like best about Talkdesk? It was easy to set up and easy to manage. We don't often use the online portal, we just run our 800#s through TalkDesk and then have them forwarded to our cell phones. If we aren't available, we get voicemails left through TD as well. But for our needs, it's quick and easy, and reasonably priced.
RP
Rachel P
12/03/18
"Great Tool!"
What do you like best about Talkdesk? I like that it looks clean and put together. It gets the job done! Excellent tool for helping my company provide top-of-the-line guest service! I think Talkdesk's support puts the company above and beyond competitors.
AU
Anonymous User
12/03/18
"Great for our eCommerce business "
What do you like best about Talkdesk? -Very user friendly and easy to navigate -Records all calls
AT
Adam T
12/03/18
"Excellent service and product!"
What do you like best about Talkdesk? We've used Talkdesk at the two organizations I've run for two reasons: 1) their onboarding guidance and continuing support are stellar and 2) the VOIP platform is reliable, easy to integrate into our other tools, and quick to learn. Talkdesk is perfect for a small business that needs to scale their support infrastructure without breaking the bank.
DW
David Whiteside
12/02/18
Talkdesk, great product and great support team
Talkdesk was the first cloud-based phone system we used. From the start, it was clear that Talkdesk was the right choice, by supporting us throughout the implementation process and continued to help us build complex phone routing and a safe infrastructure that works perfectly for our high demanding business model. Even today as we charge our operational model Talkdesk continue to give us the flexibility to quickly and efficiently change our routing without impacting our day 2-day functions.
C
Cody
12/01/18
Talk desk is so helpful
Talk desk is so helpful. It literally has everything I need to work effectively.
E
Emily
12/01/18
Pretty efficient
Pretty efficient , There are some bugs but they are quick to handle them
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].