NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.8

Spot Score

TalkDesk - Call Center Software

TalkDesk Reviews in July 2026: User Ratings, Pros & Cons

Empower your team, elevate your customer support.

4.4

Add to compare

Starts from $85 / user / month when monthly

See Plans & Pricing

TalkDesk Reviews & Ratings

4.4

Very Good

Based on 3656 ratings & 2962 reviews

Rating Distribution

Excellent

(2055)

Very Good

(718)

Good

(137)

Poor

(20)

Terible

(32)

Spotsaas Editor’s POV

Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more

TalkDesk pros and cons

  • Streamlined service delivery and improved customer experience by providing crucial context details instantly.

  • User-friendly interface with easy access and customization in reporting.

  • Quick and responsive technical support.

  • Effective monitoring of team performance and call metrics.

  • Newcomers may find the rich features overwhelming without proper guidance.

  • Limited advanced functionality due to a restricted selection in the Marketplace.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 2771-2780 out of 2962

S

Sophie

12/03/18

5 out of 5

I use talkdesk for work and the call…

I use talkdesk for work and the call quality is great.

LH

Leigh H

12/03/18

5 out of 5

"Talkdesk for Customer Support"

What do you like best about Talkdesk? I like that you are able to customize greetings, business hours and holiday hours as well as transfer calls between departments. The reporting feature is also top-notch!

AU

Anonymous User

12/03/18

5 out of 5

"Straightforward phone software"

What do you like best about Talkdesk? I've used Talkdesk at previous sales jobs and now at my current. It's very straightforward and easy to use. Has great tools, like voicemail drop and easy salesforce integration.

F

Fran

12/03/18

5 out of 5

Nice integrations

Nice integrations

M

Matthew

12/03/18

5 out of 5

Just so consistent.

Just so consistent.

D

Derek

12/03/18

5 out of 5

Talkdesk is a game changer

Talkdesk is a game changer! I love it!

A

Aleksandar

12/03/18

5 out of 5

TalkDesk is a really flexible and…

TalkDesk is a really flexible and trustworthy app giving us all the required tools on achieving top scores in supporting our customers.

A

Antoinette

12/03/18

5 out of 5

I enjoy talkdesk a lot

I enjoy talkdesk a lot. It works for me just fine and its nice to have my desk clear off and have it on the computer.

MD

Mitchell D

12/03/18

5 out of 5

"Talkdesk experience"

What do you like best about Talkdesk? Easy to use, centralized call system and very user friendly. Easy to train new employees. What do you dislike about Talkdesk?

R

Regis

12/03/18

5 out of 5

Everything in TalkDesk is working…

Everything in TalkDesk is working great!! I have not lost a call in over a year.

Free vendor scorecard

Evaluate TalkDesk objectively with the call center software scorecard

A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].