9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2761-2770 out of 2962
R
Ryan
12/08/18
Talkdesk just works!
Talkdesk allows my sales and customer service teams to communicate effectively with all of our customers. With dedicated numbers, routing of calls and personalized voicemail messages, it is just like having an old fashioned, complicated phone system...without the additional infrastructure and cost! Love me some Talkdesk!!
AU
Anonymous User
12/07/18
"Talkdesk is great for a call center environment"
What do you like best about Talkdesk? I love that Talkdesk is cloud based. As long as you have access to the internet, you have access to Talkdesk. What do you dislike about Talkdesk?
L
Luke
12/07/18
talkdesk
talkdesk, has intermittent issues and bugs can occur but overall it's a great product that help with our services.
A
Allie
12/06/18
I find myself having to restart my…
I find myself having to restart my computer often to better my connection on talkdesk
AU
Anonymous User
12/05/18
"A great phone system for your support team"
What do you like best about Talkdesk? It's super-easy to setup and maintain. We can make changes on the fly and adjust settings to serve our clients better. The automatic queue callback feature is amazing.
AU
Anonymous User
12/04/18
"TalkDesk Review"
What do you like best about Talkdesk? TalkDesk is great for small or start up businesses to funnel calls to the right teams. It can be used to monitor calls and improve agent call quality which help our company. Sometimes escalated calls need to be recorded so we can refer back to them as need be talkdesk is useful here as well.
TR
Timothy R
12/04/18
"Talkdesk is awesome!"
What do you like best about Talkdesk? The ability to sign in is not tied to a phone number but an email account. Managing accounts is also easy as you can create an account and assign a phone number with no issues.
FM
Felippe M
12/04/18
"TalkDesk is an essential addition to our Customer Success team"
What do you like best about Talkdesk? The easy implementation with our platform ServiceNow. What do you dislike about Talkdesk?
V
Vaughn
12/04/18
The lag
The lag is really bad but other then that its great! It would have been 5 stars but the lag took one of those stars away.
S
Steve
12/04/18
quality user experience with few…
quality user experience with few issues, accessible interface
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].