9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2721-2730 out of 2962
C
Customer
01/22/19
I have had a very helpful experience…
I have had a very helpful experience with talk desk and would recommend them. I am looking forward to the new features and implementing them in my system.
SB
Sanjay B
01/22/19
"Easy access "
What do you like best about Talkdesk? It’s very easy to access. Easy to use this. What do you dislike about Talkdesk?
A
Angie
01/07/19
I truly enjoy using TalkDesk for…
I truly enjoy using TalkDesk for my customer service position! Sometimes calls are dropped and the audio is off at times, but the good far outweighs the bad!
G
Gabrielle
01/07/19
Talkdesk is great!
Talkdesk is great and makes talking to customers a breeze. It’s especially helpful when needing to go back and review calls and integrates well into our other systems!
M
Molly
01/07/19
My first experience working with…
My first experience working with TalkDesk was overall a good one. There were a few delays and resource issues in the project initially but the TalkDesk team went above and beyond to help our team deliver a great product to our customers. I look forward to working with TalkDesk on future projects.
L
Loredana
01/07/19
Easy to use
Easy to use, reporting is very useful and can easily create templates for outbound emails.Totally recommend it for a Contact Centre that wants a system that is reliable.
G
Gabrielle
01/07/19
Talkdesk is great!
Talkdesk is great and makes talking to customers a breeze. It’s especially helpful when needing to go back and review calls and integrates well into our other systems!
C
Cheryl
01/07/19
Helpful
We use TalkDesk for our company to record outbound calls. Anytime that I've had an issue I've reached out to TalkDesk and they have helped us fix whatever issue we were having. The only thing that could use improvement is the availability to download recordings right away. I would still recommend this company.
C
Chris
01/04/19
Talkdesk has been a great service for…
Talkdesk has been a great service for our growing support center. We initially picked Talkdesk because it was easy for us to get up and running quickly. Setup was a breeze and integrations with our other services were straightforward.
C
Chris
01/04/19
Talkdesk has been a great service for…
Talkdesk has been a great service for our growing support center. We initially picked Talkdesk because it was easy for us to get up and running quickly. Setup was a breeze and integrations with our other services were straightforward.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].