9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2701-2710 out of 2962
AU
Anonymous User
01/23/19
"TalkDesk review."
What do you like best about Talkdesk? TalkDesk is a great product for organizing a team with several products that need customer service. You can set up the system by phone number and designate agents to certain calls. I love the reporting features to track my teams daily numbers.
ME
Morgan E
01/22/19
"Talkdesk has improved the quality and productivity of our Contact center."
What do you like best about Talkdesk? It is Easy to use and offer a great range of services/features. Their customer service and level of support is amazing! What do you dislike about Talkdesk?
TB
Thomas B
01/22/19
"Great service and easy to use tool!"
What do you like best about Talkdesk? For me how easy the tool is to use and its great integration with Salesforce. We have been using Talkdesk for almost two years and we couldn't be happier. Their service is A+ and the 1-1 relationship with our account manager really helps move forward with the tool!
AU
Anonymous User
01/22/19
"A Necessary Tool"
What do you like best about Talkdesk? A must-have tool for call monitoring. It provides you with a user-friendly interface. Talkdesk is one stop shop for call recording, voicemail, real-time call metrics and many more resources essential for monitoring calls.
J
Justin
01/22/19
Great product that does exactly what it…
Great product that does exactly what it needs to!
AU
Anonymous User
01/22/19
"Best Experience And User friendly "
What do you like best about Talkdesk? The best thing about is this app - speech quality, clarity, data storage and status changes. This application has several good features including different status and else.
J
Jasleen
01/22/19
Very easy to use!
Very easy to use!
Y
Yasin
01/22/19
Great product
Great product, great support. It is exciting to see how they are improving the product continuously to make it easier to use, faster to build.
S
Sam
01/22/19
Good system
Good system. Good for desking. Talking. Talking at your desk. Really covers all the bases.
C
Customer
01/22/19
I have had a very helpful experience…
I have had a very helpful experience with talk desk and would recommend them. I am looking forward to the new features and implementing them in my system.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].