9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2691-2700 out of 2962
MK
Mo Kanoa Nwodili
01/23/19
it’s great just a few connection issues…
it’s great just a few connection issues here and there.
M
Mark
01/23/19
Good overall phone tool
No complaints so far, it's a great tool to use to make, receive and monitor phone calls. Sound quality is usually good on both ends. Happy so far!
VE
Vaughn E
01/23/19
"Great service better than landline "
What do you like best about Talkdesk? Easy to use and to transfer calls, call recording, and team views. What do you dislike about Talkdesk?
AU
Anonymous User
01/23/19
"Reliable Service"
What do you like best about Talkdesk? TalkDesk has been an awesome platform for our company to make calls. A bonus for us is that TalkDesk provides recordings of each call made. It's user friendly and a plus for our company. We are able to monitor employees call times and productivity. It's easy to change the ring groups and to buy different numbers for each month. I definitely recommend using TalkDesk.
O
Ottilie
01/23/19
most efficient tool
We've been using Talkdesk for about 4 years now and I can say that switching to Talkdesk was the best decision our company made - we can track calls, record them, receive detailed reports and all of this makes our work more efficient and saves out time.
JP
Jessica P
01/23/19
"Talkdesk is very user friendly!"
What do you like best about Talkdesk? I love how simple Talkdesk is to navigate. I also enjoy the simple reporting it provides and customer service has always been fast to respond when in need!
D
Daisy
01/23/19
I enjoy the features of Talkdesk
I enjoy the features of Talkdesk, like the ability to choose to make a warm or cold transfer. I like the integration with Zendesk, as it allows for a less cluttered desktop while working with multiple programs and the ticketing system is great. Occasionally I get some problems with calls coming in and dropping out too fast for me to pick them up - however, this could be just the caller deciding to hang up rather than any real problem with Talkdesk as a service. I would like it to be easier ...
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MF
Michelle F
01/23/19
"Great!"
What do you like best about Talkdesk? I love the simplicity of TalkDesk. It is extremely easy to use. What do you dislike about Talkdesk?
P
Pearl
01/23/19
Great
It work well. Never had any issues
AU
Anonymous User
01/23/19
"Overall Great Product"
What do you like best about Talkdesk? The UI is super clean and very easy to navigate, access to support services is also a positive experience and the team are always on point to help us out. The options for managing calls are also excellent i.e. callbacks.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].