9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 2631-2640 out of 2962
RA
rachel a
02/13/19
"User friendly, efficient, awesome"
What do you like best about Talkdesk? I really enjoy how easy to digest this system is, you don't have to be a rocket scientist to know what is going on within your call queue.
SJ
Sam J
02/13/19
"Good Tool for large business's"
What do you like best about Talkdesk? The software works great most of the time. It is a great experience. When I need to use it, It usually works. Between the app, callbar, salesforce and the website, there are always sync issues but after spending a lot of time trying to fix it with the support I think it is working great.
R
Rachel
02/12/19
Talk desk is user friendly and…
Talk desk is user friendly and efficient!
CM
Cuyler Marshall
02/12/19
A Well Crafted System
This system is clearly well developed. It's very easy to use and work with and the callback, followup, and identification process are remarkably intuitive.
AU
Anonymous User
02/12/19
"Effective Tool"
What do you like best about Talkdesk? I like how Talkdesk easily tracks my call activity in Salesforce and allows me to listen to calls months later. What do you dislike about Talkdesk?
A
Andrew
02/12/19
Talkdesk has been awesome
Talkdesk has been awesome. I am a first time user at my current Employer and they have done a great job to cover all the features used within ZenDesk as well. My only complaint is some drop off issues server wide, and that there are still improvements for the user and the Customers we interact with.
A
Alex
02/12/19
Talkdesk is easy to navigate and search…
Talkdesk is easy to navigate and search for calls; I've almost never had connection issues either. Easy to learn, easy to use, and overall a great product!
CM
Cole M
02/12/19
"Easy, efficient platform!"
What do you like best about Talkdesk? Talkdesk has really improved in the last 2 months! Very easy to use, and no technical issues! What do you dislike about Talkdesk?
S
Sophie
02/11/19
TalkDesk lets us connect quickly and…
TalkDesk lets us connect quickly and reliably with our customers.
V
Vincent
02/11/19
It’s great for certain uses
It’s great for certain uses. But for others it’s not the best.
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].