9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2611-2620 out of 2962
DA
Don Arago
02/18/19
Very Reliable, Some Errors but one of the Best
Working with Talkdesk for almost a year now has been very satisfying as an overall company phone and text tool for our enterprise has been smooth overall and i would definitely recommend this software to any business big or small that wants to connect with their customers on the go. There are a few hiccups here and there but has been easily and quickly fixed by software updates and by the very helpful support team of Talkdesk.
I
Ismaila
02/18/19
Talkdesk is very helpful and friendly…
Talkdesk is very helpful and friendly using also you can use it wherever you have a computer and the network
I
Ianna
02/18/19
The team is helpful when it came to…
The team is helpful when it came to asking how to find reports.
TS
Todd S
02/18/19
"Perfect For Our Sales Team"
What do you like best about Talkdesk? My favorite part about Talkdesk is that it integrates easily with our CRM, which helps keep me organized and efficient. Our company operates out of a few territories and it is easy to navigate between different dial-out phone numbers. Transferring a call to a colleague is convenient. The voicemail box is user-friendly. Call quality is great.
J
Jed
02/17/19
Talkdesk benefits
I love using Talkdesk. The Dashboard is very intuative and the reporting section is extremely user friendly !
MT
Mark Tritschler
02/17/19
Excellent product that grows stronger…
Excellent product that grows stronger every year, at the time of writing there isn't a competitor out on the market that does quite what Talkdesk does as well as it does.
VJ
Vince John
02/17/19
A good and valuable tool
A good tool to be used for calling and reporting purposes. Convenient to use by employees on a daily basis and also easy to train new employees.
A
autocar
02/17/19
Up and Coming!
Talk Desk has been good for our company so far. There are some features we would like to see added to improve reporting and automate some basic voicemail features like auto assign based on agents in ring groups but it handles well and installs great. Highly recommended for small to medium size business less than 1000 employees. I look forward to seeing talkdesk grow and improve.
M
Mohammed
02/16/19
its an awesome software with user…
its an awesome software with user friendly interface
A
Amanjot
02/16/19
Best device to use for calling…
Best device to use for calling internationally .
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].