9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2591-2600 out of 2962
AP
Alessandro P
02/25/19
"Perfect with Salesforce"
What do you like best about Talkdesk? - Great customer success management -Nice app, nice design, easy to use, good quality of sound. What do you dislike about Talkdesk?
AP
angelo p
02/25/19
"Great Tool"
What do you like best about Talkdesk? I like this tool because is very easy to use, it's a very good integration with Salesforce and the sound is really clear. Of course sometimes could be some problem with the connection but in a few minutes the problem is already solved!
AU
Anonymous User
02/25/19
"Quick, Easy to use & reliable"
What do you like best about Talkdesk? I like that you can make international calls very easily and it works well for conference calls too. It's easy to use, pick up & transfer calls.
AU
Anonymous User
02/25/19
"Simple to Setup - Easy to Use"
What do you like best about Talkdesk? The ease of use for frontline agents is great. By not having to worry about the phone system they can offer better service to those they connect with.
MC
Matteo C
02/25/19
"Perfect tool for communications"
What do you like best about Talkdesk? The user interface and suite of reporting you can use in collaboration with Salesforce. Very easy to transfer calls and monitor them.
LG
Leah G
02/25/19
"Innovative team with clean user interface for leaders and agents"
What do you like best about Talkdesk? I love that TalkDesk listens to their customers and works to implement solutions to solve problems. This was the easiest implementation I have ever done and continues to run flawlessly for our agents and managers.
D
Daniel
02/24/19
Talkdesk is a super user-friendly…
Talkdesk is a super user-friendly platform, that works perfectly for my needs. I would definitely recommend to anyone.
D
Daler
02/23/19
Necessity of Growth in Business
Best, Convenient, Fast, Manage task with flexibility, Helps in customizing sales and Managing Traffic
R
Rita
02/22/19
There are some connection issues- where…
There are some connection issues- where the customer hears feedback on their end but we dont on ours.. aside from that its a good system
K
Kam
02/22/19
Great product
Great product! Easy to use!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].