9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2581-2590 out of 2962
MK
Mona K
02/25/19
"99.9% Recommended "
What do you like best about Talkdesk? Talkdesk is a great software, easy to use, practical, clear voice, good connection and almost able to cover all over the world in a very good quality. Therefore, talkdesk helps us doing our duties in a professional manner and help our clients to get the benefit of our product.
D
Dayana
02/25/19
Talkdesk is probably the best…
Talkdesk is probably the best communication platform a company can use for their call centre, but also in general for smaller companies. We have been with Talkdesk for over 3 years now and we are extremely happy with their service, support when needed and overall the quality of the products they offer. We have never had a problem with connection which seem to be a problem with most of their competitors. The interface and the use of their system is very simple and friendly for new users, ...
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DA
Diana A
02/25/19
"Making our lives easier"
What do you like best about Talkdesk? I like the flexibility Talk Desk gives you, so you can work from anywhere with internet connection and still have full control of your staff and all the calls you're getting. And it's simple to use. You can also search and hear to previous calls recordings, so it's perfect to double check anything we need.
DL
Dang L
02/25/19
"TalkDesk after 7 months "
What do you like best about Talkdesk? I enjoy the integration with SFDC. It makes reporting a lot easier for us. What do you dislike about Talkdesk?
TJ
Tom J
02/25/19
"Easy to use and manage"
What do you like best about Talkdesk? I like that I can create a new user from start to finish with an assigned DID and ring groups in less than 5 minutes. What do you dislike about Talkdesk?
VY
Venkat Y
02/25/19
"One Stop SIP Application for Virtual Calls!"
What do you like best about Talkdesk? The Dashboard is quiet self-navigating. Needs no explanation, not complicated. The reporting page gives a quick overview of who is busy and who is avail.
AP
Alessandro P
02/25/19
"Perfect with Salesforce"
What do you like best about Talkdesk? - Great customer success management -Nice app, nice design, easy to use, good quality of sound. What do you dislike about Talkdesk?
NZ
Nadir Z
02/25/19
"Nice tool for outbound campaigns"
What do you like best about Talkdesk? Easy of use with Google chrome extension What do you dislike about Talkdesk?
VY
Venkat Y
02/25/19
"One Stop SIP Application for Virtual Calls!"
What do you like best about Talkdesk? The Dashboard is quiet self-navigating. Needs no explanation, not complicated. The reporting page gives a quick overview of who is busy and who is avail.
TJ
Tom J
02/25/19
"Easy to use and manage"
What do you like best about Talkdesk? I like that I can create a new user from start to finish with an assigned DID and ring groups in less than 5 minutes. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].