9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2571-2580 out of 2962
NZ
Nadir Z
02/25/19
"Nice tool for outbound campaigns"
What do you like best about Talkdesk? Easy of use with Google chrome extension What do you dislike about Talkdesk?
BL
Brian L
02/25/19
"Great software for places that have high call volume "
What do you like best about Talkdesk? The excellent support and the quality of the the overall service. I do like that you can call and have someone love to talk to at all times.
SH
Sufyan H
02/25/19
"Amazing Software"
What do you like best about Talkdesk? the voice quality and how user-friendly it is to use, I have used many before but Talkdesk is absolutely the best. What do you dislike about Talkdesk?
R
Richard
02/25/19
great softphone
two thumbs up!
JD
Jimmy D
02/25/19
"Great experience"
What do you like best about Talkdesk? I really enjoy using Talkdesk. It has amazing features, and in general a very fast experience What do you dislike about Talkdesk?
MC
Michele C
02/25/19
"Talkdesk is THE PLACE to go to for excellent phone communication. Easy to use, fast, and reliable."
What do you like best about Talkdesk? The tool is very user-friendly and the support team is just amazing! Also I love the way the admin tool is structured. So easy to get new numbers installed, assign them to new ring groups, build new IVRs and so on. Also the preferences section is so minimal and intuitive.
NG
Natalie G
02/25/19
"Best Application Ever!!! "
What do you like best about Talkdesk? Talk Desk is very simple to use and filters in to our Salesforce platform making it easy to log calls, track client information etc! Being able to transfer to colleagues easily is also really helpful especially when we are working from various different locations!
B
Bill
02/25/19
Works Great!
Talkdesk has been our go-to VOIP for a few years now. Works great!
KV
Kristina V
02/25/19
"Great tool !"
What do you like best about Talkdesk? How easy is to be online and that I do not have to be at my desk at all times as with a landline. Total life saver!
WB
Warren B
02/25/19
"Really useful and great Salesforce integration"
What do you like best about Talkdesk? It makes my job so much easier being able to answer the phone anywhere at anytime. I really like that I can answer the call knowing who is calling me, so I can start prepared and come across well briefed to my client.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].