9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2561-2570 out of 2962
MB
Megan Boatwright
02/26/19
TalkDesk Has Some Great Features!
TalkDesk Has Some Great Features!We switched to Talkdesk last year before the holiday rush! Very glad that we did for the fact that the Dashboard was a life savor. The easy of monitoring the calls and linking them to the cases has been great.
MB
MEGAN B
02/26/19
"I like having options!"
What do you like best about Talkdesk? I have used many interfaces for phones. I like that there is a web interface and an a call bar which gives me options the fun part that you can choose which case to attach the call makes it easy if there are a lot of tabs open!
DB
Daysha B
02/26/19
"Efficient and transparent"
What do you like best about Talkdesk? I love TalkDesk's dashboards and reporting. What do you dislike about Talkdesk?
CP
CJ P
02/26/19
"Efficient and Effective! "
What do you like best about Talkdesk? Talkdesk has been very helpful to our team. The user interface is very user-friendly and it makes us more efficient in our calls.
AD
Andrew D
02/26/19
"Talkdesk Praise + Critique "
What do you like best about Talkdesk? Positive Feedback: - Seamless Integration with Salesforce: We can record call dispositions and log them in Salesforce. We can click on a phone number in Salesforce, and Talkdesk makes the outbound call. This saves a great deal of time and energy.
MB
Megan Boatwright
02/26/19
TalkDesk Has Some Great Features!
TalkDesk Has Some Great Features!We switched to Talkdesk last year before the holiday rush! Very glad that we did for the fact that the Dashboard was a life savor. The easy of monitoring the calls and linking them to the cases has been great.
TS
Trisha S
02/26/19
"Always responsive"
What do you like best about Talkdesk? Their support staff is always available and willing to go above and beyond if you are having issues. What do you dislike about Talkdesk?
XL
Xia L
02/26/19
"A smaller world, an efficiente communication"
What do you like best about Talkdesk? Talkdesk has a stable experience and the call signal is very stable. Even with cross-border and inter-continental calls, the other side and I could always communicate clearly. I love its simple user page, which saves my daily office time per task. When there are new updates, just a click on the notification to complete.
EA
Eric A
02/25/19
"Easy but not globably escalable "
What do you like best about Talkdesk? user-friendly for a salesforce user and web version of dashboard offers historical view of calls made What do you dislike about Talkdesk?
AU
Anonymous User
02/25/19
"Talkdesk Success"
What do you like best about Talkdesk? In my personal opinion, this is an extremely effective platform that is beneficial in connecting vendors with the retail community!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].