9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2541-2550 out of 2962
DC
Diana C
02/27/19
"Intuitive "
What do you like best about Talkdesk? It's very easy to link to other programs, and make a call by just clicking on the number What do you dislike about Talkdesk?
KL
Katie-Lyn L
02/27/19
"My only and best form of telecommunication on the job"
What do you like best about Talkdesk? Reliability! My office uses Talkdesk as its main form of telecommunication with our clients. I love that TalkDesk is always reliable for connecting with my clients. They have my dedicated phone number, they can leave me voice messages and I will be notified by email when they are need of my service. I also like that when I'm having issues with my web conference calls, I can rely upon Talkdesk to re-connect me with my clients, too.
NH
Nurah H
02/27/19
"Fast Customer Service"
What do you like best about Talkdesk? Talkdesk is great for working in fast-paced environments. It allows us to provide quick customer service. For people who do not have time to wait on the phone, we are able to call them back automatically. The call quality is great as well.
SG
Serena G
02/26/19
"general aspect"
What do you like best about Talkdesk? I find it very easy to use and I like how efficient it is overall. Talk desk makes easy status updates and habitual operations that allows me to catch up with daily work.
SG
Serena G
02/26/19
"general aspect"
What do you like best about Talkdesk? I find it very easy to use and I like how efficient it is overall. Talk desk makes easy status updates and habitual operations that allows me to catch up with daily work.
AH
Alicia H
02/26/19
"Very helpful and professional "
What do you like best about Talkdesk? How professional and helpful TalkDesk has been. Whenever I have had a problem, it is always solved very quickly. I find transferring and receiving calls very easy. I like how contacts are saved, instead of having to put all the information yourself, which is incredibly stress free, especially when busy. Listening back on conversations has also been incredibly helpful.
JH
Justin h
02/26/19
"TalkDesk is Awesome"
What do you like best about Talkdesk? TalkDesk is awesome ! The effective interface that is displayed allows for maximum work and allows for an efficient work environment ! Additionally, I enjoy how the cases from TalkDesk migrate to SalesForce. My favorite aspect about TalkDesk is how I am able to see what Customer Support agent is available and who is not.
SG
Sarah G
02/26/19
"Great service for companies! "
What do you like best about Talkdesk? Talkdesk is so easy to use, so easy to monitor your calls and links to salesforce like a dream What do you dislike about Talkdesk?
TB
Thomas Bonthelius
02/26/19
Talkdesk is an amazing Product
Talkdesk is an amazing Product! We have been using it for almost 3 years now and the service just keeps getting better and better! We had issues with our previous provider and that is now a thing of the past after we implemented Talkdesk!
C
Carlos
02/26/19
Initial BD section took a bit longer…
Initial BD section took a bit longer than expected, however our assigned account manager provided the expected support even outside normal working hours. Implementation have been running smoothly and without issues so far. Post-sales support is working fine and can be easily contacted. Integration stage will follow.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].