9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2521-2530 out of 2962
TW
Taylor W
03/01/19
"Great product!! "
What do you like best about Talkdesk? Consistency, great connection have never dropped calls or had any issues with recordings! What do you dislike about Talkdesk?
MB
Megan B
03/01/19
"My experience with Talkdesk "
What do you like best about Talkdesk? I've been using Talkdesk for almost a year and I love it! It's easy to use, the connection is great and it improves my workflow a lot. it's easy to log in and doing business with. I would definitely recommend to other companies as well!!!
SI
Sam I
02/28/19
"Seamless Workflow!"
What do you like best about Talkdesk? -Talkdesk allows me to seamlessly move through my prospect list as a I utilize Salesforce. -The integration aspect of Talkdesk is effortless As-well.
CJ
Chris J
02/28/19
"Awesome call center software"
What do you like best about Talkdesk? The way you can organize different call groups to streamline customers to appropriate call groups. What do you dislike about Talkdesk?
JC
Jorge C
02/28/19
"Talkdesk Review by Jorge"
What do you like best about Talkdesk? the live monitoring, the report daily of the connectivity of each agent, keep it simple. What do you dislike about Talkdesk?
FA
Folasade A
02/28/19
"Innovative and Convenient"
What do you like best about Talkdesk? The ease at which .can call multiple countries at ease. In addition to having multiple people on a call and also being able to transfer the call to someone else with no hassle.
AD
Ali D
02/28/19
"Talkdesk is intuitive, easy to use and its integration with SalesForce is superb."
What do you like best about Talkdesk? * Integration with Salesforce, keeps everything neat and tidy so I can work on the tasks that provide the maximum impact in my service to others.
KB
Konnori B
02/28/19
"Works very well!"
What do you like best about Talkdesk? I like that Talkdesk shows every aspect of an agent's productivity. You can always see what is going on. What do you dislike about Talkdesk?
AU
Anonymous User
02/28/19
"Talkdesk was the answer to our problems"
What do you like best about Talkdesk? the live dashboard is totally intuitive. the reporting section too has a lot to offer. What do you dislike about Talkdesk?
RW
Ryker W
02/28/19
"Easy to use!"
What do you like best about Talkdesk? Since TalkDesk is a soft phone, I can easily transition from listening to music while I work, to making calls to customers with the same headphones. It's very easy to use and intuitive.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].