9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2501-2510 out of 2962
AU
Anonymous User
03/04/19
"Great service, user friendly"
What do you like best about Talkdesk? I love the integration with our CRM, it makes it easier to identify callers and keep track of our communications with them.
MH
Matthew H
03/04/19
"Good Software - Time Consuming to set up"
What do you like best about Talkdesk? The software is very reliable for day-to-day sales activities. No calls ever dropped. What do you dislike about Talkdesk?
BF
Brandyn F
03/04/19
"Convenient and Easy to Use "
What do you like best about Talkdesk? Talkdesk has made it easier to reach out to multiple clients and different teams within our company! The set up is user-friendly and customizable to suit our business needs! If we encounter any issues, Talkdesk is always quick to help us resolve it! I've never encountered a software company to be so attentive to the customer service side of their business! Very impressed!
SK
Sean K
03/01/19
"TalkDesk for efficient inbound and outbound communication"
What do you like best about Talkdesk? TalkDesk is Awesome! I've been using it for almost 2 now and I truly recommend it to everyone. I especially like the Widget Mode since it's so easy to use. The call quality is great so I never have to worry about any issues. Also, it has a lot of option which makes my job easier!
CP
CJ Pagharion (Contractor)
03/01/19
Efficient and effective
TalkDesk is extremely helpful in keeping our Customer Care Department efficient and effective when it comes to providing excellent customer care. This is due to its user-friendly interface and views that show our quality and quantity of work.Sometimes calls don't connect or it lags which can be inconvenient sometimes.
KB
Kalli B
03/01/19
"Great Service-Use TalkDesk"
What do you like best about Talkdesk? I like being able to see info from customers makes them feel like you care and know what's going on What do you dislike about Talkdesk?
NH
nurah holloway
03/01/19
New to Talkdesk
I was using a phone tree system at my last job and it was difficult to use. When I started to use Talkdesk work became much easier to do. I do not have to worry about missing calls. We can see metrics for the whole team. It can be used anywhere too!
DN
Derek N
03/01/19
"Talk Desk Review"
What do you like best about Talkdesk? I like how the software works and is easy to navigate through. What do you dislike about Talkdesk?
KS
Kevin S
03/01/19
I'm very satisfied with talkdesk
I'm very satisfied with talkdesk. Easy to use, all my calls are logged and it helps my workflow a lot. I would definitely recommend it to other companies as well.
AU
Anonymous User
03/01/19
"Impressive tool"
What do you like best about Talkdesk? I am very impressed with Talkdesk. Have been using it for more than a year and I can honestly say I've never had any issue, can't complain. When I am on a call, it's smooth, the other person on the line can hear me perfectly. Also, all the calls are logged so in case I miss something I can go there and listen to it. Would definitely recommend it to any company looking for a talking tool.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].