9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2461-2470 out of 2962
AE
Amanda E
03/11/19
"Reliable, Trustworthy Software"
What do you like best about Talkdesk? Talkdesk pushes out easy to understand metrics and rarely interrupts my ability to operate. I have to pull CSV files for call reviews and they pull well. The entire system is very compatible with my Macbook Pro. No complaints. I would also mention that when we do file errors or complaints, the company is quick to respond and to resolve with solutions.
RG
Rodrigo Guerra
03/11/19
Implementation was really easy and reporting is easy
Talkdesk is a great tool, intuitive and easy to use. Coming from complicated platforms like Avaya and Five9, Talkdesk is really ahead of the competition. From the reporting easiness and the trouble-free implementation, I have no issues recommending it to anyone.
AL
Adam L
03/11/19
"connectivity issues happen pretty regularly"
What do you like best about Talkdesk? The reporting and salesforce integration. The ability to use it remotely and review recorded calls What do you dislike about Talkdesk?
S
Samantha
03/11/19
I think talkdesk creates an easier way…
I think talkdesk creates an easier way to do my core job functions
RG
Rodrigo G
03/11/19
"Excellent, Easy to Use Software"
What do you like best about Talkdesk? how easy and self-explanatory is. Really not much training needed to implement. Also call queueing is very intutitive and easy to manage
AU
Anonymous User
03/08/19
"TalkDesk helps you Connect with Customers!"
What do you like best about Talkdesk? I like how efficient talk desk is! It makes my job tremendously easier by being able to see the reports of who is available for calls! Talkdesk makes it easy to connect with customers and provide solutions!
KY
Kam Y
03/08/19
"Works well"
What do you like best about Talkdesk? The talkdesk system works well for all my sales calls and helps keep track What do you dislike about Talkdesk?
JB
Justin B
03/08/19
"High quality calling"
What do you like best about Talkdesk? Good audio and quality and a great phone interface. Very easy to administer to users. I love he ability to easily jump into calls and listen in to how my sales guys are doing.
E
Eboni
03/08/19
Great telephony option
Support is very helpful, when issues arise, which isn't very often.
KY
Kam Y
03/08/19
"Works well"
What do you like best about Talkdesk? The talkdesk system works well for all my sales calls and helps keep track What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].