9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2451-2460 out of 2962
ND
Nick D
03/12/19
"Great tool for big companies and small ones alike! "
What do you like best about Talkdesk? Talkdesk is a great user-friendly platform to manage large or small amounts of calls while also tracking productivity! With my team, we do Talkdesk audits to track productivity and through their reporting tab it makes it very easy and transparent in its simplicity.
SD
Samantha D
03/12/19
"Very simple and easy to use"
What do you like best about Talkdesk? The ability to edit and customize my dashboard What do you dislike about Talkdesk?
AU
Anonymous User
03/12/19
"This tool has what you need, nothing more nothing"
What do you like best about Talkdesk? What I really like about this is that all information related to a phone call is in there and you don't have to look somewhere else to get what it is already there. I like that it is really fast, the tool that shows you the queue LIVE is the most helpful of all, it lets you set a specific timeline to all other activities while you wait for a call. I like when a call ends, it helps you right away to chose where to locate it from the beginning so you ...
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Leslie
03/12/19
Talk desk is the first computer based…
Talk desk is the first computer based phone service I have used. Very easy to learn and customize. It seems like my company is always updating and changing it to fit our needs best. It is very easy to change status and to review your call stats to see how you and your team are doing.
AU
Anonymous User
03/11/19
"It is very efficient and easy to use"
What do you like best about Talkdesk? User friendly, it's easy to use, connect easily What do you dislike about Talkdesk?
AU
Anonymous User
03/11/19
"easy to navigate"
What do you like best about Talkdesk? easy to navigate, good structure, metrics can be pulled from every angle What do you dislike about Talkdesk?
AU
Anonymous User
03/11/19
"easy to navigate"
What do you like best about Talkdesk? easy to navigate, good structure, metrics can be pulled from every angle What do you dislike about Talkdesk?
AU
Anonymous User
03/11/19
"I spend all day on sales calls, and Talkdesk simply makes my life easier."
What do you like best about Talkdesk? I would say the most beneficial feature is the call recording. What do you dislike about Talkdesk?
IS
isak s
03/11/19
"great at tracking calls in a company"
What do you like best about Talkdesk? That is very user friendly. I also love that it records all the calls so you can go back to whatever you need. It also shows the amount of time I was on the phone.
LB
Logan B
03/11/19
"Best VOIP software"
What do you like best about Talkdesk? Live Reporting, Live listening, lots of easy, useful integrations, immediate access to call recordings, new numbers are affordable. We have total buy in from our employees and it is used to make 100% of our sales. Talkdesk is as vital to our company.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].