9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2431-2440 out of 2962
HM
Hunter Maerz
03/18/19
Talkdesk More Like Talk-Yes
Talkdesk More Like Talk-YesWe use Talkdesk to field phone calls from all across the country and it works great! The provided statistics help break down the volume of calls into easily usable data. I would highly recommend Talkdesk!
DK
David K
03/18/19
TalkDesk has a solution for almost all of our needs
TalkDesk has a solution for almost all our calling needs. Reporting too, is very easy and friendly to use. We use the dashboard for each one of our reps to have a clear idea of what is happening on shift. Thank you for always helping us out.
AU
Anonymous User
03/17/19
"Simple and Reliable "
What do you like best about Talkdesk? Talkdesk makes our life is easier as it has got all the features which are needed in this era of call of centre business. The best thing about talkdesk is that I can relie on it and focus on my work without worrying about technology.
MK
Manpreet K
03/16/19
"Talkdesk"
What do you like best about Talkdesk? Talkdesk is very user-friendly. I use it to monitor my team's productivity and with Talkdesk's Reporting feature is monitoring has become so easy. My team loves it and as its pretty self explanatory and doesn't take much of time to learn to use it for new hires. Monitoring the calls and call quality has become so easy with Talkdesk. It allows us to call stakeholders from Local Numbers which I think is the best part as it helps us build trust among our ...
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LL
Louis L
03/16/19
"Great Feature, User-friendly. So far so good."
What do you like best about Talkdesk? Not sure about others, but Talkdesk has a lot of features that actually come in handy in most of the times. Very user-friendly, easy to maneuver.
MK
Manpreet K
03/16/19
"Talkdesk"
What do you like best about Talkdesk? Talkdesk is very user-friendly. I use it to monitor my team's productivity and with Talkdesk's Reporting feature is monitoring has become so easy. My team loves it and as its pretty self explanatory and doesn't take much of time to learn to use it for new hires. Monitoring the calls and call quality has become so easy with Talkdesk. It allows us to call stakeholders from Local Numbers which I think is the best part as it helps us build trust among our ...
Read more
AU
Anonymous User
03/15/19
"Consultants Use of Talkdesk"
What do you like best about Talkdesk? I like using the call-bar widget as it is efficient and integrated into our other applications we use for outreach to borrowers. You can simply click on the number and it will dial for you - you do not have to type the numbers. I like the ability to set a disposition for each call. Talkdesk has never been delayed, has great wait music while you look for information on the borrower. Also if the number the client calls on has a file with us it will link ...
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AM
Aleksandar M
03/15/19
"Easy to use software, with good and clean UI."
What do you like best about Talkdesk? Ease of service, and the ability to listen to your calls. What do you dislike about Talkdesk?
AM
Aleksandar M
03/15/19
"Easy to use software, with good and clean UI."
What do you like best about Talkdesk? Ease of service, and the ability to listen to your calls. What do you dislike about Talkdesk?
AU
Anonymous User
03/15/19
"Best for the BPO Industry"
What do you like best about Talkdesk? I love how easy it is to use talkdesk. It’s very user friendly What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].