9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 2411-2420 out of 2962
AU
Anonymous User
03/20/19
"TalkDesk is GREAT!"
What do you like best about Talkdesk? I really like the toolbar feature. Our company was using TD before it came out and it did, it was a game changer. What do you dislike about Talkdesk?
MN
MARIELLA NATALE
03/20/19
Talk desk allows me the capability to…
Talk desk allows me the capability to integrate directly through my SalesForce application, keep track of all calls and the ability to re listen to calls in order to ensure I have understood all customer inquiries. I can also track my calls on daily and weekly basis which allows myslef and management better understand our customers and territory. The only think that could be improved is that when your using a headset ensure that there is no echo if in a open space environment. Overall I love it!
DJ
Derek J
03/20/19
"One of the few that are as advertised "
What do you like best about Talkdesk? It does what it says it will do! Dispositions are easy to understand, calls are clear most of the time, and the Salesforce integration is smooth.
HD
Heather Dodd
03/20/19
Talkdesk is easy to use
Talkdesk is easy to use. Makes my job easier.
JJ
Justin Jeffries
03/20/19
Fabulous
Great and easy way to track some of my Call metrics. Love how it connects to my Zendesk
RC
Robin Cohen
03/20/19
As a first-time TalkDesk user I find it…
As a first-time TalkDesk user I find it very intuitive to use and love how easy it is to make calls
AU
Anonymous User
03/20/19
"Easy to use, reliable, efficient"
What do you like best about Talkdesk? Stores a ton of data and makes keeping track of calls very easy. We can see everything that is happening involving calls and monitor any that need closer supervision.
AU
Anonymous User
03/20/19
"The Talkdesk Expierience"
What do you like best about Talkdesk? The newest version of Talkdesk has been a blessing to my company! I love the crisp, clear sound and being able to customize features and users.
AU
Anonymous User
03/20/19
"Why You Need TalkDesk"
What do you like best about Talkdesk? - the ability to have multiple agents - the reporting TalkDesk provides to you
MW
Melissa W
03/20/19
"Work with Talkdesk every day of the work week."
What do you like best about Talkdesk? I work with Talkdesk every day and I like how easy the program is to use, it's been pretty reliable over the last 18 months.
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].