9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2371-2380 out of 2962
AU
Anonymous User
03/26/19
"Easy and efficient system"
What do you like best about Talkdesk? The best thing is that Talkdesk allows our sales team to answer calls as they would in the office wherever they are based and we have never found a system that works as well before. It integrates easily with our system (Salesforce) and the call quality is very good. You can easily keep track on call volumes as well.
LJ
Lori J
03/25/19
"Customer service review"
What do you like best about Talkdesk? Ability to transfer calls blind or warm. Consistently works efficiently and effectively - do not have any problems with dropped calls. Clear phone calls quality. The ability to sort and manage time on phones, call lengths, availability is great.
NZ
Nadir Ziat
03/25/19
Very flexible tool.
Very flexible tool.I really like this tool as it is flexible and chrome friendly with the click to call.Lot of integrations possible.
NL
Nancy L
03/24/19
"best experience ever"
What do you like best about Talkdesk? in general, the use of talk desk is very friendly it carries all the necessary module to be operated by anyone. any job company operator should be able to manage and use talk desk for their company. anyone from the edge of 18+ should be able to manage to use talk desk without a problem. it carries a very light platform that does not required very large memory base space. any work application that makes the job day and work environment go on fast and ...
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EB
Ellie B
03/24/19
"Talkdesk REview"
What do you like best about Talkdesk? It's very user friendly and I like that we can see the team's result What do you dislike about Talkdesk?
TB
Teuta B
03/23/19
"The right product for communication"
What do you like best about Talkdesk? Very easy to navigate, very simple. Helps us on our everyday work routine. What do you dislike about Talkdesk?
TW
Tanner W
03/22/19
"Has boosted insight on how our team is doing."
What do you like best about Talkdesk? I really like the fact that we are able to analyze on a very detailed level our call data. Before Talkdesk we really didn't have an idea of how many calls we were getting each day and how long it was taking us to get to them. Talkdesk has allowed us to gain better insight on that data.
AU
Anonymous User
03/21/19
"Could be more user friendly"
What do you like best about Talkdesk? I like the fact that for the most part, it connects back to Salesforce and logs your calls on accounts. What do you dislike about Talkdesk?
VM
Vanesa M
03/21/19
"Simply love it! "
What do you like best about Talkdesk? I've been using talk desk for more than 2 years now and I simply love it! I am always able to really easy find my calls, or pull up reports for the whole team. I really love the reports since I can see how long I've been on the phone, or how long I was away, on a break or lunch. We are always checking the reports together with the team and it really gives you a clear picture of the duration per rep and it's really easy so you can make sure you are ...
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AS
Angela Shaw
03/21/19
Easy to use and great for after call…
Easy to use and great for after call work!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].