9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2381-2390 out of 2962
JW
Jake W
03/21/19
"Awesome Communication Software"
What do you like best about Talkdesk? This software has treated us so good. It integrates beautifully with our software we use to create tickets. What do you dislike about Talkdesk?
JG
Janessa G
03/21/19
"Great Software"
What do you like best about Talkdesk? Talkdesk has made our lives so much easier. The simplistic design and easy accessibility has been great. What do you dislike about Talkdesk?
JS
Jasmeet S
03/21/19
"Awesome experience!"
What do you like best about Talkdesk? - Great user friendly UI. - Light tool to be installed on Windows or Mac. What do you dislike about Talkdesk?
NJ
Nicholas J
03/21/19
"Talk Desk is simple to use, and has a low profile."
What do you like best about Talkdesk? I like how everything works so well, the call quality, the way it's just a dial pad, and how easy it is to integrate with other applications.
AU
Anonymous User
03/21/19
"Could be more user friendly"
What do you like best about Talkdesk? I like the fact that for the most part, it connects back to Salesforce and logs your calls on accounts. What do you dislike about Talkdesk?
AU
Anonymous User
03/21/19
"Makes collaboration seamless"
What do you like best about Talkdesk? Love that I can submit or review tickets easily and collaborate with our support team on issues clients are experiencing. It also keeps them organized and responsible for tickets, as well as helps to weed out calls that are fake or telemarketers, which helps our call queue remain more manageable
AU
Anonymous User
03/20/19
"TalkDesk is great!"
What do you like best about Talkdesk? I love how easy TalkDesk is to navigate! Very efficient and easy to use. What do you dislike about Talkdesk?
AU
Anonymous User
03/20/19
"Regenexx Consulant"
What do you like best about Talkdesk? I like the easy features and clear reports What do you dislike about Talkdesk?
JS
Jenni Sulkala
03/20/19
Simple and easy tool to use
I use Talk Desk daily to contact clients. It's an easy and simple tool to use and I barely ever experience any issues with it. Sometimes the connection might be bad, but this happens so rarely and it's easy to fix that it doesn't bother. The simple layout makes it also easier to use! For sure recommendable.
TO
Theresa O
03/20/19
"Easy to use and dependable"
What do you like best about Talkdesk? Talkdesk is used constantly at my place of employment. The couple of times where I have had issues or questions the Talkdesk customer service team has been very receptive and has always answered my questions and resolved my issues quickly
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].