9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2351-2360 out of 2962
MJ
Micah J
04/02/19
"Micah's review"
What do you like best about Talkdesk? Ease of use. Finding calls in general is very simple What do you dislike about Talkdesk?
MM
Mike M
04/02/19
"Why I [refer TalkDesk vs my last VOIP supplier"
What do you like best about Talkdesk? The convenience of the App and clarity of the sound. What do you dislike about Talkdesk?
AU
Anonymous User
04/01/19
"Easy and simple to use! "
What do you like best about Talkdesk? Everything is organized and coordinated it's really easy to use. Reporting and tracking calls are really simple you can do everything just with a click.
AU
Anonymous User
04/01/19
"Great Experience"
What do you like best about Talkdesk? I like how simple the interface is to use and that you can keep track of employee's statuses. What do you dislike about Talkdesk?
JH
Jessica H
03/30/19
"Super user friendly, customizable, easy to navigate. "
What do you like best about Talkdesk? I appreciate the reports customization, how easy it is to keep certain aspects of TD visible at all times without them being cumbersome or obtrusive, and how easy to navigate/manipulate the widget/talk bar.
JH
Jessica H
03/30/19
"Super user friendly, customizable, easy to navigate. "
What do you like best about Talkdesk? I appreciate the reports customization, how easy it is to keep certain aspects of TD visible at all times without them being cumbersome or obtrusive, and how easy to navigate/manipulate the widget/talk bar.
AU
Anonymous User
03/30/19
"Powerful; but with caveats"
What do you like best about Talkdesk? Clean, easy to read design and layout. Customizable goodness. What do you dislike about Talkdesk?
MM
Minar M
03/29/19
"Excellent calling software for businesses with large workforce"
What do you like best about Talkdesk? The ability to check service levels and daily/weekly/monthly call logs. It is easy to monitor live incoming/outgoing calls to ensure quality assurance. A moderate internet speed is enough to use this software. Incoming calls gets saved automatically which enables us to listen to calls from the past if necessary. Has the option of voicemail as well.
TI
Tina I
03/29/19
"Great! No issues so far"
What do you like best about Talkdesk? It gives you the opportunity to reach people everywhere, fast and easy. It's an amazing tool that makes my job easier on daily basis. I keep the communication with our partners on a high level and I would definitely recommend Talkdesk to all of my friends!
AU
Anonymous User
03/28/19
"Talkdesk "
What do you like best about Talkdesk? Talkdesk makes organizing call volume and tracking metrics easy and simple for organizations such as our call center. It is a very flexible and customizable way to display metrics for both our managers and our specialists, which also makes it great for startups that are forever changing.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].