9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2341-2350 out of 2962
AU
Anonymous User
04/04/19
"Amazing "
What do you like best about Talkdesk? I like that talkdesk is very seamlessly integrated with my CRM. It helps my sales team spend more time on the phones and talking to clients rather than waiting for the call to connect.
DT
Devlyn T
04/04/19
"Functional application with great features."
What do you like best about Talkdesk? I like how you can swap between phone numbers easily for calling different markets. How you can transfer and see who is available. Also, how it works pretty well even over a mobile hotspot connection.
NF
Nicole F
04/04/19
"Easy to use, streamlined process"
What do you like best about Talkdesk? The usability and the look of it. It's simple and sleek What do you dislike about Talkdesk?
NH
Nakeisha H
04/04/19
"Talkdesk has been amazing"
What do you like best about Talkdesk? The fact that in one setting I can see all my employees statuses and what they are doing. What do you dislike about Talkdesk?
PB
Paolo B
04/04/19
"Best phone system we ever used"
What do you like best about Talkdesk? Reliable, we virtually had 0 downtime in 3 years. Impressive array of out of box metrics! Sound quality is impressive too. What do you dislike about Talkdesk?
IH
Ian H
04/04/19
"TalkDesk Review"
What do you like best about Talkdesk? The obvious best feature for us was the integration with Desk.com which we had being using as our CRM for over a year. Switching from another 3rd party VOIP system to Talkdesk was seamless and getting our agent up to speed with new system took just a few hours.
BG
Ben G
04/03/19
"Easiest Platform for quickly making a high volume of calls"
What do you like best about Talkdesk? The ease of making calls and then being able to track them with the analytics it provides. What do you dislike about Talkdesk?
SS
Scott S
04/03/19
"Good platform! "
What do you like best about Talkdesk? I like that it is user-friendly and accessible to those who may have never used a platform like this before. Some of the more advaned features are way over my head so I am limited in what feed back I am able to provide. So far, my experience has been positive and an easy transitision from other postitions I have held.
MJ
Micah J
04/02/19
"Micah's review"
What do you like best about Talkdesk? Ease of use. Finding calls in general is very simple What do you dislike about Talkdesk?
AU
Anonymous User
04/02/19
"Talk Desk "
What do you like best about Talkdesk? The ability to communicate effectively with our customers to resolve their issues without having to resort to landlines and capability to utilize this tool anywhere with an active connection.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].