9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2331-2340 out of 2962
IC
Ian C
04/04/19
"Talkdesk for an Admin"
What do you like best about Talkdesk? Ease to setup IVRs and automated dashboards are amazing. I am also a fan of how intuitive the tool is for new users to become acclimated. The call bar extension is also great as it keeps inbound calls front and center for our reps
NZ
Nathaniel Z
04/04/19
"Easy call center solution"
What do you like best about Talkdesk? The dashboard is easy to customize for your company's needs. There are multiple modules available, which I particularly enjoy, but nothing gets too overwhelming.
DS
Dakota S
04/04/19
"Works great for day to day tasks!"
What do you like best about Talkdesk? Everything is very simple to use and pretty user friendly. Have not had much issue using the application! I've never had an issue with dropping calls or random disconnects! The voice and connection quality is always crystal clear!
NH
Nakeisha H
04/04/19
"Talkdesk has been amazing"
What do you like best about Talkdesk? The fact that in one setting I can see all my employees statuses and what they are doing. What do you dislike about Talkdesk?
AU
Anonymous User
04/04/19
"Efficient and intuitive but often small technical issues that could be resolved "
What do you like best about Talkdesk? How simple it is. I find even not using it before it was easy to get acclimated to. What do you dislike about Talkdesk?
NZ
Nathaniel Z
04/04/19
"Easy call center solution"
What do you like best about Talkdesk? The dashboard is easy to customize for your company's needs. There are multiple modules available, which I particularly enjoy, but nothing gets too overwhelming.
CW
Cottie Winfield
04/04/19
AMAZING
AMAZING Talkdesk seamlessly connects with my CRM to be able to call clients in a click of a button. The reporting that they provide on the back end helps me keep track of my team and work force.
TR
Tesha R
04/04/19
"My Talkdesk"
What do you like best about Talkdesk? It works well most of the time the mute and hold buttons really come in handy What do you dislike about Talkdesk?
AU
Anonymous User
04/04/19
"Talk Desk is a great addition to our team "
What do you like best about Talkdesk? The functionality of TD and being able to easily track metrics is key to the success of our sales team What do you dislike about Talkdesk?
IC
Ian C
04/04/19
"Talkdesk for an Admin"
What do you like best about Talkdesk? Ease to setup IVRs and automated dashboards are amazing. I am also a fan of how intuitive the tool is for new users to become acclimated. The call bar extension is also great as it keeps inbound calls front and center for our reps
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].