9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2321-2330 out of 2962
AU
Anonymous User
04/05/19
"Excellent "
What do you like best about Talkdesk? It is so easy to use, and the quality is great! What do you dislike about Talkdesk?
AU
Anonymous User
04/05/19
"Great Experience"
What do you like best about Talkdesk? Talkdesk is really easy to use. Haven't had any negative experiences with it. Most other systems users would see dropped calls, the system itself freezing and barely audible audio
JL
Jinju L
04/05/19
"Good tool "
What do you like best about Talkdesk? it has every feature that is required to do my job right What do you dislike about Talkdesk?
RM
Rita M
04/05/19
"Talkdesk review "
What do you like best about Talkdesk? The ability to transfer to a specific person within the phone que, also being able to view stats of specific users and groups. Being able to communicate with countries all over the world- dialing out to different countries and being notified that a caller is dialing us from another country.
MS
marco s
04/05/19
"Nice app, nice design, easy to use, good quality of sound."
What do you like best about Talkdesk? I like the device compatibility, and consistent connection once sustained Easy to Install Innovative product Good integrations with Salesforce Responsive customer service
AU
Anonymous User
04/05/19
"TalkDesk Review "
What do you like best about Talkdesk? The reliability of calls, as well as the simplicity of the interface. What do you dislike about Talkdesk?
MB
McCullen B
04/05/19
"Excellent reporting detail"
What do you like best about Talkdesk? The ability to monitor and report very closely on the help desk agents . What do you dislike about Talkdesk?
DZ
Daniella Z
04/05/19
"Talkdesk optimizes workflow and efficiency "
What do you like best about Talkdesk? Talkdesk is very easy to use and allows me to track metrics easily. What do you dislike about Talkdesk?
CW
Cottie Winfield
04/04/19
AMAZING
AMAZING Talkdesk seamlessly connects with my CRM to be able to call clients in a click of a button. The reporting that they provide on the back end helps me keep track of my team and work force.
TR
Tesha R
04/04/19
"My Talkdesk"
What do you like best about Talkdesk? It works well most of the time the mute and hold buttons really come in handy What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].