9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2111-2120 out of 2962
AU
Anonymous User
06/18/19
"Great support and implementation team!"
What do you like best about Talkdesk? The people of TalkDesk really drive the software. The features are solid too! What do you dislike about Talkdesk?
V
Vera
06/18/19
Talkdesk is a very efficient software
Talkdesk is a very efficient software, which is also very easy to use. It's very intuitive and does not need any explanation for a new user. Everyone can start working with it immediately. In the last three months that I am using Talkdesk for 8 hours daily, we only had a server connection problem once. It was solved quite quickly, within an hour. I personally don't like the launch of the software. It takes quite a while. We log in with Salesforce though, it might be a reason.
R
Reina
06/18/19
Great!
Great tool - we've been using it for two years now and couldn't be happier. Good quality, global support, great service! Highly recommend.
KD
Kyler D
06/18/19
"Good, not amazing. "
What do you like best about Talkdesk? I love the Reporting screens. They're sleek, clickable, and easy to navigate. What do you dislike about Talkdesk?
I
Isaiah
06/18/19
Does its job
Does its job,but they're are problems overall and drops calls frequently.
NY
Nicki Yarbrough
06/18/19
Talkdesk is so easy to learn how to use…
Talkdesk is so easy to learn how to use in comparison with other phone softwares I've experienced. The history of past calls from myself and my coworkers is so useful in the training process. It's fantastic to be able to keep work and personal phones separate while having access to both no matter where I'm working.
JD
Joe D
06/18/19
Talkdesk gives you the visibility you…
Talkdesk gives you the visibility you need. No more running complex reports and searching through data points to get the information you are looking for. Talkdesk has a clean UI which allows you as an Administrator to get the information you need on call statistics, agent status, etc.. without the pain. Highly recommend Talkdesk to others in need of a soft-phone system.
R
Reina
06/18/19
Great!
Great tool - we've been using it for two years now and couldn't be happier. Good quality, global support, great service! Highly recommend.
CC
Caroline Chesterman
06/18/19
Talkdesk has been vital in helping our…
Talkdesk has been vital in helping our business grow! Makes life super easy and convenient to make calls.
BP
Blake Pride
06/18/19
I love the click-to-call and call…
I love the click-to-call and call recording features and how easy it is to integrate with our system
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].