9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 2101-2110 out of 2962
K
Kristina
06/18/19
Great help!
Really enjoy having the Talk Desk installed on my laptop. It does not restrict me to work from the office at all times.Great tool indeed when you need to work from home sometimes!Highly recommended.
NY
Nicki Yarbrough
06/18/19
Talkdesk is so easy to learn how to use…
Talkdesk is so easy to learn how to use in comparison with other phone softwares I've experienced. The history of past calls from myself and my coworkers is so useful in the training process. It's fantastic to be able to keep work and personal phones separate while having access to both no matter where I'm working.
A
Alyssa
06/18/19
Absolute Life Changer!
Compared to our old Call Center Platform, Talkdesk has truly been life changing. Everything is integrated together, clients information, call notes, etc. Before Talkdesk I was troubleshooting multiple times a day, calls would drop or not come through all together.Now, my day at the office is worry freed, less frustrating, and more enjoyable!
Z
Zulay
06/18/19
Love how taskdesk lets you easily track…
Love how taskdesk lets you easily track our sales call AND who is the owner!
SG
Sarah Greenwood
06/18/19
Great system
Great system, can't imagine what we did without it now!! Would recommend to any company, particularly those using salesforce integration.
K
Kristina
06/18/19
Great help!
Really enjoy having the Talk Desk installed on my laptop. It does not restrict me to work from the office at all times.Great tool indeed when you need to work from home sometimes!Highly recommended.
AU
Anonymous User
06/18/19
"Great support and implementation team!"
What do you like best about Talkdesk? The people of TalkDesk really drive the software. The features are solid too! What do you dislike about Talkdesk?
LW
LaToya Watt
06/18/19
Talkdesk is an excellent alternative…
Talkdesk is an excellent alternative for companies. I love the ability to be able to forward calls to ensure I will never miss a call. The calls are always clear.
A
Amrit
06/18/19
talkdesk is seamlessly integrated with…
talkdesk is seamlessly integrated with our salesforce service cloud. which is of paramount importance to our business model. the support has been excellent in getting issues fixed. and the application is a good match for our customer support team to take calls throughout the day. definitely recommend to b2b and b2c customers, enterprise or otherwise.
JD
Joe D
06/18/19
Talkdesk gives you the visibility you…
Talkdesk gives you the visibility you need. No more running complex reports and searching through data points to get the information you are looking for. Talkdesk has a clean UI which allows you as an Administrator to get the information you need on call statistics, agent status, etc.. without the pain. Highly recommend Talkdesk to others in need of a soft-phone system.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].