9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1991-2000 out of 2962
VK
Vera K
07/18/19
"Great, stable program, easy to use!"
What do you like best about Talkdesk? Talkdesk is a very efficient software, which is also very easy to use. It's very intuitive and does not need any explanation for a new user. Everyone can start working with it immediately.
EA
Eric A
07/17/19
"Easy does it"
What do you like best about Talkdesk? Allows us to integrate it easily into salesforce and makes dialing and reporting easier What do you dislike about Talkdesk?
AU
Anonymous User
07/16/19
"Crisp, clear connections"
What do you like best about Talkdesk? I like how easily you can switch between multiple numbers you're dialing out from call to call What do you dislike about Talkdesk?
RS
Roberto S
07/16/19
"Great tool with excellent customer service "
What do you like best about Talkdesk? The design and how simple is to use. I like as well that you can re-listen to calls. It's perfect for small and large teams. What do you dislike about Talkdesk?
C
Customer
07/16/19
it's helping my daily work alot but…
it's helping my daily work alot but there hasn't been found the resolution yet for calling Chinese customers.
RS
Roberto S
07/16/19
"Great tool with excellent customer service "
What do you like best about Talkdesk? The design and how simple is to use. I like as well that you can re-listen to calls. It's perfect for small and large teams. What do you dislike about Talkdesk?
KL
Kenny L
07/15/19
Talkesk is a very good program
Talkesk is a very good program. It allows our company the flexibility to make changes as the needs of our business grow and change.
C
Christa
07/13/19
Talkdesk is a great phone system
Talkdesk is a great phone system. Talkdesk integrates so easily with the other systems we use. We also like how easy it is to set up new agents, give them a new number, or add them to a ring group and they are ready to make and receive calls within minutes.
C
Christa
07/13/19
Talkdesk is a great phone system
Talkdesk is a great phone system. Talkdesk integrates so easily with the other systems we use. We also like how easy it is to set up new agents, give them a new number, or add them to a ring group and they are ready to make and receive calls within minutes.
T
Torrey
07/12/19
Overall talkdesk has been a good system…
Overall talkdesk has been a good system for our growing team. The lack of customization and reporting would be my reasoning for my grading.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].