9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1951-1960 out of 2962
EL
Eminadia Lee
08/05/19
I've been using Talkdesk on a daily…
I've been using Talkdesk on a daily basis. It's a brilliant callbar for outbound calls and very efficient call reporting and monitoring system to track and listened to the call for training purpose.
MN
Mayra N
08/01/19
"User friendly"
What do you like best about Talkdesk? Website layout is easy to navigate, filter options allow you to view specific users. What do you dislike about Talkdesk?
JB
Jordan B
08/01/19
"Talkdesk Review"
What do you like best about Talkdesk? I love the audio feedback and support that is done through talkdesk. What do you dislike about Talkdesk?
AU
Anonymous User
08/01/19
"So easy to use, love it "
What do you like best about Talkdesk? What I like best is it keeps record of the calls I've made and easy to navigate What do you dislike about Talkdesk?
AU
Anonymous User
08/01/19
"Easy to Use"
What do you like best about Talkdesk? I like the ease of use of the software and being able to view by agent name easily as well as listening to the call immediately in the browser without downloading the audio and having to use another program.
AU
Anonymous User
07/31/19
"Talkdesk: Makes communicating with clients a breeze"
What do you like best about Talkdesk? I've been using Talkdesk for six months and have found it to be a simple, unobtrusive way to make inbound and outbound calls in a secure infrastructure.
LB
Leila B
07/30/19
"Very good service"
What do you like best about Talkdesk? Very good service, I am using TalkDesk daily and is a very good product. What do you dislike about Talkdesk?
HC
Harvey C
07/30/19
"Excellent Platform !"
What do you like best about Talkdesk? The opportunity to seamlessly contact different clients at a touch of a button. What do you dislike about Talkdesk?
AG
amanda gerlinger
07/30/19
Great tool for businesses!
In my company we use Talkdesk daily and we love it! It is super easy to use and we can call to different countries with no problems. The most important characteristic is that it is connected to Salesforce so that we can track our calls and also add personal data of customers or comments for future calls. We love this tool and have been using it for over a year. Would definitely recommend it to other businesses.
AU
Anonymous User
07/30/19
"Great call quality "
What do you like best about Talkdesk? Multiple lines and clear call quality make it easy for multiple users to use the same number! What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].