9.8
Spot Score
TalkDesk Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1911-1920 out of 2962
S
Sam
08/20/19
Love it when it works properly, its just a bit inconsistent
I love Talkdesk but it's been pretty inconsistent from my experience. The biggest issue I have is the disposition not showing up on my callbar. I appreciate the company's dedication to make things work and set things right. Looking forward to everything getting squared away so it can be a smooth experience moving forward. :)
AU
Anonymous User
08/20/19
"I really enjoy using talkdesk - especially the extension. "
What do you like best about Talkdesk? I love how even if I have it minimized, it will pop up if I get an incoming call. I like how easy it is to transfer to another person. I also like how only calls directed to me will come in! I love how it is connected with our system and it lets us know when and for how long did we speak with a person for.
AU
Anonymous User
08/19/19
"Awesome cloud based telephony system."
What do you like best about Talkdesk? No physical hardware to be set up. Great uptime and works flawlessly. What do you dislike about Talkdesk?
TX
Twinnie Xu
08/19/19
Very efficient and powerful system
Very efficient and powerful system
AU
Anonymous User
08/15/19
"great experience with very rare bugs"
What do you like best about Talkdesk? It's simple to copy and paste or click-to-call. Makes high volume calling quick and efficient What do you dislike about Talkdesk?
AU
Anonymous User
08/15/19
"Innovative way to have a business phone and not have to pay for phone lines. "
What do you like best about Talkdesk? That its all online and can use my computer since im on my computer all day everyday. What do you dislike about Talkdesk?
AU
Anonymous User
08/15/19
"good for a sales role"
What do you like best about Talkdesk? I like that I am able to prerecord voicemails. I have used other phone systems where I cannot do that. I like that I am easily able to switch myself to away.
AU
Anonymous User
08/15/19
"Satisfied Talkdesk Customer"
What do you like best about Talkdesk? I like the responsiveness of the support team & their follow-through. What do you dislike about Talkdesk?
RN
Robert N
08/15/19
Talkdesk's ease of use
Talkdesk's ease of use, customization and support of multiple software platforms. The Talkdesk support team is extremely responsive and open to suggestions and enhancements. The ability to manage your IVR in real time is a great tool in your everyday task to manage your center and your agents.
SM
Sahil M
08/14/19
"Reliable and easy to use in our team"
What do you like best about Talkdesk? We just need something that is viable for our team and can easily turn off/on Just needs to reliable for us so we can make sure we get all of our clients calls
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].