9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1871-1880 out of 2962
AS
Adam S
09/19/19
"Great tool for teams on the phone"
What do you like best about Talkdesk? The best feature of Talkdesk for our organization is the recordings for training and data for analytics. This is something we look at weekly to improve our agents success and allows our data professionals to make recommendations and adjustments to best suit the business.
VF
Veronica F
09/19/19
"easy to use, few dropped calls, great reporting"
What do you like best about Talkdesk? it's very easy to find a call to review it quickly during escalations What do you dislike about Talkdesk?
MS
Marcos S
09/19/19
"A Problem Solver"
What do you like best about Talkdesk? It's faster than other dialers i've worked with, much more secure and so easy to work with. What do you dislike about Talkdesk?
SR
Sharmila R
09/19/19
"Seamless "
What do you like best about Talkdesk? ease of use and reporting makes for the best use What do you dislike about Talkdesk?
DR
David Ratovich
09/19/19
Amazing software for a contact center
Amazing software for a contact center
AU
Anonymous User
09/19/19
"Talkdesk is easy to use"
What do you like best about Talkdesk? It has a simple layout and anyone can learn to use it. What do you dislike about Talkdesk?
M
Mikko
09/12/19
Talkdesk is very reliable when it comes…
Talkdesk is very reliable when it comes to customer care and i'm really enjoying it. Thank you.
E
Emma
09/12/19
Talkdesk has truly revolutionised the way we work!
Talkdesk has truly revolutionised the way we manage our calls. Working in venue sales, our phones ring off the hook - and with several team members, this is a great way to tracking, logging, diverting (and the rest). The reporting abilities have also increased our efficiency - as we can track trends & individual performances.Highly recommend!Emma H
R
Rudy
09/11/19
Easy to use and very clear
Easy to use and very clear
ZJ
Zameena Jones
09/10/19
Easy to use interface!
Great job on the interface! It's very easy to use with many advanced features. I especially like that call summary notes and disposition codes can be added to the call log and integrated CRM so customer's information is retained.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].