9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1861-1870 out of 2962
AU
Anonymous User
09/19/19
"Gives businesses excellent flexibility to make calls anytime, anywhere"
What do you like best about Talkdesk? The ease of use, and the fact it allows us to make calls anytime, anywhere. This has streamlined the processes of our business.
AU
Anonymous User
09/19/19
"Great Product!"
What do you like best about Talkdesk? Tallkdesk is simple to use and I love that it records all calls so that you can go back and listen if needed. What do you dislike about Talkdesk?
AU
Anonymous User
09/19/19
"A functioning call application"
What do you like best about Talkdesk? How quickly we can make outbounds and take inbounds, and also review calls easily through the browser. What do you dislike about Talkdesk?
JM
Julian M
09/19/19
"Outstanding"
What do you like best about Talkdesk? Easy to use, we can monitor the whole operation in real-time. Also, the reports are very helpful. What do you dislike about Talkdesk?
AU
Anonymous User
09/19/19
"Contact Center Infrastructure"
What do you like best about Talkdesk? User-friendly, reliable, excellent support and client success service, always providing new features and enhancements, great dashboard options.
AU
Anonymous User
09/19/19
"Reliable and efficient system "
What do you like best about Talkdesk? Ability to set different ring groups Easy reporting - ranking of operators etc What do you dislike about Talkdesk?
AU
Anonymous User
09/19/19
"Great for Reporting! "
What do you like best about Talkdesk? The reporting content of Talkdesk is very helpful. Having the ability to create reports and run them throughout the day has been a game changer in our center
AU
Anonymous User
09/19/19
"Adequate!"
What do you like best about Talkdesk? I like that I am able to listen to call recordings, monitor my team live, etc. The call recordings are extremely helpful for coaching and development of my team.
SS
Stephenae S
09/19/19
"I could not do my job on a day-to-day basis without Talkdesk."
What do you like best about Talkdesk? What I like best is the ability to use callbar and the voicemail drop feature. What do you dislike about Talkdesk?
MA
Mary A
09/19/19
"My Six Months with Talkdesk"
What do you like best about Talkdesk? Talkdesk is very easy to work with, if the need is straightforward. Currently, my company has probably one, if not THE, most complex and customized environment I've ever seen! To the credit of Talkdesk, their engineers worked until the result was right. I look forward in the future to having the same Admin capabilities, to be able to do more work at the line level.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].