9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
Add to compare
Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
Filter results
Sort by :
Showing 1851-1860 out of 2962
GM
Guillermo M
09/20/19
"Talk desk expirience"
What do you like best about Talkdesk? Its a great tool for comunication inbound and outbound calls and a good quality of voice What do you dislike about Talkdesk?
AU
Anonymous User
09/20/19
"clear qaulity "
What do you like best about Talkdesk? the call history and dial pad, it is very simple and easy to use What do you dislike about Talkdesk?
AU
Anonymous User
09/20/19
"Excellent Reporting "
What do you like best about Talkdesk? Talkdesk is perfect for a small to medium size team and is built for scale. The customizable real-time dashboards and ease of extracting raw volume data makes my life easier.
TM
tyler m
09/20/19
"Talkdesk does not disappoint"
What do you like best about Talkdesk? The calls come in quick and are clear in quality. What do you dislike about Talkdesk?
TJ
Thakur Ji M
09/20/19
"Great Platform for businesses"
What do you like best about Talkdesk? Ability to download the reports easily and various filters that can be used to get the required data for the reports. We have various playbooks to keep the record of special dates and holiday hours and the reports that we get from TD are very reliable and helpful for the business. Ability to log the calls also helps in finding relevant information.
AU
Anonymous User
09/20/19
"Easy to use."
What do you like best about Talkdesk? Never freeze and it works so well. We do not need to create a ticket. What do you dislike about Talkdesk?
EG
emad g
09/20/19
"its very easy and very fast to get your contacts"
What do you like best about Talkdesk? i like the way of reminder and so easy to used and faster then others What do you dislike about Talkdesk?
AU
Anonymous User
09/20/19
"Very Configurable but very difficult to manage"
What do you like best about Talkdesk? GUI design for IVR Functionalities in ring groups, skill management, Manager overview
AU
Anonymous User
09/20/19
"My talkdesk expierence"
What do you like best about Talkdesk? is a n excerllent tool that allows me to communicate worldwide What do you dislike about Talkdesk?
YJ
Yadvinder J
09/20/19
"Very Good experience"
What do you like best about Talkdesk? Talkdesk is very to use. It's interface is much simple. What do you dislike about Talkdesk?
Free vendor scorecard
Evaluate TalkDesk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score TalkDesk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].