9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1841-1850 out of 2962
AU
Anonymous User
09/24/19
"Great Product!"
What do you like best about Talkdesk? TalkDesk has such an enjoyable interface that makes it so easy to use. What do you dislike about Talkdesk?
AU
Anonymous User
09/24/19
"Talkdesk has made working remotely so much easier!"
What do you like best about Talkdesk? Being able to connect anywhere I have internet connection. What do you dislike about Talkdesk?
AU
Anonymous User
09/24/19
"Great Product"
What do you like best about Talkdesk? I like that the application is easy to use. It is available anywhere you have your computer. I take my laptop with me so I can always use a company phone instead of having to use my own phone. I also like the ability to be able to use the call bar or login directly and use the web browser.
J
Jenna
09/23/19
Amazing TalkDesk!
I work remote, so this application is incredible for being so accommodating wherever I am; it's always functioning the way I need it to do better serve my customers. It is user-friendly and very easy to teach anyone how to use.
AB
Alyssa B
09/23/19
"Talkdesk Review"
What do you like best about Talkdesk? The tool itself is easy to use and navigate. What do you dislike about Talkdesk?
AU
Anonymous User
09/23/19
"Have been using talkdesk and it is amazing."
What do you like best about Talkdesk? The thing I like best in talk desk is we can connect to people, organizations, business partners anywhere in the world within seconds. We can effectively use it and can check the time date and how many calls we did and can keep check and record of it.
AU
Anonymous User
09/23/19
"Very dependable uptime, and custom reports have improved significantly."
What do you like best about Talkdesk? The ease of setup and use is attractive. Responsiveness of the support team exceeds expectations. What do you dislike about Talkdesk?
AU
Anonymous User
09/22/19
"Good product with great support"
What do you like best about Talkdesk? The tool is constantly updating and the implementation services are great so it's quite easy to get it up and running What do you dislike about Talkdesk?
TD
Tara Dundore
09/22/19
Reliable and resilient - Tara D.
Talkdesk has proven to be very reliable and resilient. We experienced very little down time and it is able to hold up to our highest call volumes. It easily allows us to scale quickly when are call volumes go from a hundred calls a day to over 3000. In the rare instance that we do experience an issue customer support is quick to respond and resolve. The only improvements I would really like to see are more customization on the reporting side. There are some statistics that we use in my ...
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AU
Anonymous User
09/20/19
"Very Configurable but very difficult to manage"
What do you like best about Talkdesk? GUI design for IVR Functionalities in ring groups, skill management, Manager overview
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].