9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1821-1830 out of 2962
BT
Blake Thomas
09/29/19
Talkdesk is great
Talkdesk is great! it is ver simple and easy to use. It is great for managing call flow and helps us to better server customers in our support department. I have been using talkdesk for about six months and so far I do not have any complaints. I would recommend talkdesk to anyone looking into it. It has been great.
AU
Anonymous User
09/29/19
"Very Good"
What do you like best about Talkdesk? Fast reliable and absolutely easy to use What do you dislike about Talkdesk?
SW
Sean W
09/28/19
"Makes it simple to talk to customers and simple and teachable interface"
What do you like best about Talkdesk? I like how anything can be done in a few clicks What do you dislike about Talkdesk?
AU
Anonymous User
09/28/19
"Easy to use VOIP system"
What do you like best about Talkdesk? I was able to conform Talkdesk to my CX and TX needs and run analytics within a few minutes. What do you dislike about Talkdesk?
AU
Anonymous User
09/27/19
"TalkDesk is easy to use and a great learning tool "
What do you like best about Talkdesk? I really loved using TalkDesk when training for my position. It was very helpful to be able to hear co-workers conversations and how they react and handle certain situations. Before answering calls myself it was very helpful to see how others work with customer to resolve their issues. Now that I am answering calls on my own I have found it super easy to use.
E
emad
09/27/19
Quality of communication and speed with…
Quality of communication and speed with the possibility of recording the call clearly
CS
Chris S
09/27/19
"Great Software for a call center"
What do you like best about Talkdesk? I like that you can track all calls from agents and listen to recordings. IT also works with great plug ins to our existing CRM.
MJ
Marquitta J
09/27/19
"Great Tool To Have"
What do you like best about Talkdesk? What I like best is how easy it is to use Talkdesk. It is easy to call out, transfer and even the voicemails are easy to get to and close.
AU
Anonymous User
09/26/19
"Easy & Efficient"
What do you like best about Talkdesk? The sound quality is really good and the interface is easy to use What do you dislike about Talkdesk?
CJ
Cory J
09/26/19
"Great call tracking and great insights!"
What do you like best about Talkdesk? I like the ability to track call productions and the ability to monitor calls for quality assurance. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].