9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1811-1820 out of 2962
V
Vanessa
10/09/19
Talkdesk is awesome
Talkdesk is awesome! It's quick, easy, and efficient. My coworkers and I love it. Maks our job and days in the sales life easier.
AD
Ali D
10/09/19
"TalkDesk Exceeds Expectations"
What do you like best about Talkdesk? * The call quality is excellent and I am happy with the platform. What do you dislike about Talkdesk?
AU
Anonymous User
10/08/19
"Typically works well as needed"
What do you like best about Talkdesk? I like the reporting aspect. Being able to pull reports is very helpful. What do you dislike about Talkdesk?
SC
Sheel C
10/08/19
"Full Featured Contact Center with a focus on Simplicity"
What do you like best about Talkdesk? Has all the features that a modern contact center might need -- we rarely find ourselves needing a feature that doesn't already exist. New feature development comes at a steady pace.
KW
Ken W
10/08/19
"Best in space bar none"
What do you like best about Talkdesk? The best parts of Talkdesk: Easy integration, robust reporting, and GREAT CUSTOMER SUPPORT. What do you dislike about Talkdesk?
SH
Sam H
10/08/19
"A must have for every office! "
What do you like best about Talkdesk? TalkDesk drastically reduces my workload by consolidating my tasks through their software. It is a seamless transition when placing a call and recording my notes. I love how interconnected everything is.
AU
Anonymous User
10/08/19
"Good product, but separate data analytics from rest of our CRM tools"
What do you like best about Talkdesk? I really liked that Talkdesk has robust data exports. The support was really quite good in comparison to other vendors we've worked with, i.e. communicative, a single, consistent point of contact, able to provide tailored advice per our unique account setup and business needs. The support was probably the single thing I liked most about Talkdesk.
RM
Rebekah M
10/04/19
"TalkDesk Review"
What do you like best about Talkdesk? I think Talkdesk is very helpful logging and recording calls. It provides and collects very useful data. You are able to log and monitor issues with your calls. TalkDesk also has many functions that make life easier. I am pleased with the results of using Talkdesk.
CS
CHRIS S
10/01/19
"Talkdesk is Great for Business Communications"
What do you like best about Talkdesk? I find Talkdesk to be easy to use I like the way I can conference in calls and transfer calls. What do you dislike about Talkdesk?
JD
Johann D
09/30/19
"Great Service and Easy to Use"
What do you like best about Talkdesk? Talkdesk is a great service and easy to use. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].