9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
Empower your team, elevate your customer support.
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1721-1730 out of 2962
MA
Monique A
11/04/19
"No Complaints Here"
What do you like best about Talkdesk? It's easy to use and makes my job easier. No real issues since I have been using it on a daily basis for over a year. What do you dislike about Talkdesk?
FB
Federico B
11/04/19
"Timesaving and simple to use"
What do you like best about Talkdesk? Great functionality for the large number of outbound I daily make. It is also easy and simple to use and the Callbar interface integrated with Salesforce is brilliant.
JL
Joshua L
11/04/19
"Talkdesk, the solution to handsfree customer communication"
What do you like best about Talkdesk? The functionality to go from agent to agent the next available is very helpful in evenly distributing calls across the team and spreading the workload more evenly.
MA
Monique A
11/04/19
Great Product!
This is my first experience with anything like Talkdesk, but no complaints here. I've been using it for over a year and except for a few small problems once in awhile it has been great.
BM
Blake McLain
11/01/19
Great product
Great product. Intuitive and easy to use. Great integration with SalesForce. Useful monitoring features.
FE
Fernando E. M
11/01/19
"Nothing beats Talkdesk! "
What do you like best about Talkdesk? I enjoy the easiness and user friendly capabilities that it offers. When you're moving quick through work, it makes the best option to make a quick call
KH
Kai H
11/01/19
"Easy to use and set up"
What do you like best about Talkdesk? A lot of integrations with other services (Salesforce). It's extremely easy to set up and add new members. What do you dislike about Talkdesk?
DP
Darcey Pollard
10/31/19
Excellent system - highly recommend.
Talkdesk is an excellent system with great analytical features that assist in the running of a small/medium business. I'd recommend this to all my friends and colleagues. The only improvement they could make would be to make the call recordings easier to export i.e in a more digestible way than a huge excel sheet which needs to be filtered excessively. Perhaps, they could find ways to export all calls made my a certain agent in isolation. Overall - fantastic product.
ER
Emma Rodbro
10/31/19
It fits all of our needs for our…
It fits all of our needs for our fast-growing company. We love how easy it is to track our data, and each call is logged in real time. The trainings were also so helpful. We love Talkdesk.
MF
Mathew F
10/31/19
"Reliable and Efficient "
What do you like best about Talkdesk? Great overall product. Very efficient, organized and user-friendly. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].