9.8
Spot Score
TalkDesk Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $85 / user / month when monthly
TalkDesk Reviews & Ratings
Spotsaas Editor’s POV
Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off configuration once set up, making it effortless to use. The platform's continual visual and operational improvements enhance the overall calling experience, particularly in ...Read more
TalkDesk pros and cons
Streamlined service delivery and improved customer experience by providing crucial context details instantly.
User-friendly interface with easy access and customization in reporting.
Quick and responsive technical support.
Effective monitoring of team performance and call metrics.
Newcomers may find the rich features overwhelming without proper guidance.
Limited advanced functionality due to a restricted selection in the Marketplace.
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Showing 1731-1740 out of 2962
OP
Olivia Parsons
10/31/19
Talkdesk is great
Talkdesk is great! I do find that it can be a bit buggy some days and it doesn't always function seamlessly when plugging into other apps. But I do think such is to be expected when plugging into other apps at times. I do think it has many features and truthfully doesn't leave much to be desired.
SS
Steve Samuel
10/31/19
Talkdesk
The application works well for keeping track of phone calls and call history. It also interfaces well with the other software that we use for notation and troubleshooting history.It also has a friendly user interface with big buttons and is generally easy to navigate.CONSWhen on a three-way call, there isn't a way to put a user on hold without disconnecting and having to call the user back. This may be a limitation of this type of software in general.
RM
Renan Moreira
10/30/19
really good product to reach my…
really good product to reach my customers and talk to them, clarify stuff and be able to understand them better
SH
Sufyan H
10/30/19
"Talkdesk is amazing and efficient app to use"
What do you like best about Talkdesk? It is a user friendly app that made the business much easier on day to day business, you can almost call any destination with no problem and the voice quality is always perfect.
AU
Anonymous User
10/30/19
"talkdesk"
What do you like best about Talkdesk? Easy to use and simple to log in, no problems What do you dislike about Talkdesk?
BM
Blake M
10/30/19
"Great Product! Great Integration!"
What do you like best about Talkdesk? Easy to use and easy to understand. Intuitive and easy to connect to salesforce. Great features for monitoring and tracking calls.
SG
Sarah Gibson
10/30/19
Talkdesk is a great platform to help…
Talkdesk is a great platform to help with consumer management and queries. It is very user friendly and helpful with analytics
SH
Sufyan Haj
10/30/19
Talkdesk is a wonderful and efficient…
Talkdesk is a wonderful and efficient app to use, you can almost call any destination without a problem, it is easy to use with other apps, the integration process is very easy with other soft wares.
AU
Anonymous User
10/30/19
"Talkdesk experience "
What do you like best about Talkdesk? It is very easy to use and the widget is small that it does not take up too much space on the screen. What do you dislike about Talkdesk?
AU
Anonymous User
10/30/19
"Talkdesk experience "
What do you like best about Talkdesk? It is very easy to use and the widget is small that it does not take up too much space on the screen. What do you dislike about Talkdesk?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].